Specimen Management Clinical Consultant - Northern, CA

BD Life Sciences - Integrated Diagnostic Systems

This position reports to the Regional Business Manager and supports the Specimen Management business unit. This role observes current clinical practice and recommends Best Practice process optimization in all aspects of clinical laboratory and nursing processes. This service provides clinical effectiveness and enhanced hospital operations. This is a field-based position with most of the time being spent face to face interacting with BD customers. Excellent time management skills necessary, with travel up to 75%.

About the Role

BD Life Sciences - Integrated Diagnostic Systems is an industry pioneer and leader in evacuated blood collection systems and pre-analytical improvement processes. Under the BD Vacutainer Brand, this unit provides specimen management and patient safety systems to hospitals and reference labs for patient identification and point-of-care data capture. Candidates in the Sacramento or Bay Area location are preferred.

Key Responsibilities Will Include:

• Fosters a continually evolving partnership between Specimen Management and our valued customers in a Clinical Process advisory capacity.
• Maintain knowledge and expertise as product specialist for Specimen Management as product and guidelines evolve.
• Clinical resource specialist engaging with key opinion leaders within the account identifying critical areas for improvement.
• Drives clear project goals and expectations to achieve process efficiency and department effectiveness goals.
• Proactively ensures optimal workflow and product utilization.
• Facilitates project process using best practices and financial analysis to help achieve customer identified outcomes.
• Interview stakeholders, process owners in support of process improvement recommendations.
• Leads and partners in change management activities associated with process improvement recommendations.
• Engages stakeholders to obtain support and buy into process recommendations.
• Deliver presentations and report to various audiences: Nursing, Laboratory, Infection Prevention, Occupational Health, Pharmacy, Supply Chain, Senior Hospital Management.
• Continues ongoing collaborations to ensure continuous improvement stemming from projects.
• Excellent time management skills necessary, with travel up to 75%.

Education and Experience Required:

Education in Life Sciences preferred with BS or BA required. MT ASCP, BSN or MSN, LEAN Certification or obtain within 6 months of hire. Strong financial and analytical skill and applications to selling tools. Effective communication, and presentation skills; Basic knowledge of Hospital and Laboratory IT (LIS data). Minimum of 4-6 years' experience and demonstrated consistent success in process improvement, best practices, and change management within the Medical Device/IVD industries. Sales and/or marketing experience in Medical Device/IVD industries. Duties require ability to integrate projects within BDX Sales Organizations and Marketing Departments.

Knowledge and Skills:

Customer Centricity: Strong knowledge of health care trends; Customer focused problem solving; Strong customer rapport with Key Opinion Leaders. Technical Expert: LEAN Certification preferential; Regarded as a Clinical Expert with Standard of Care Expertise; Proven analytical skills which include problem solving, qualitative reasoning and hypothetical driven consulting approaches. Strategic: Ability to Navigate the C-Suite with aid of Strategic Customer Group; Identify unmet Standards of Care; Total consideration to all business opportunities. Execution: Decipher analytics providing valuable outcomes; Gain commitment for sustainable projects being accountable/responsible for total customer engagement; Responsible for ongoing customer satisfaction. Communicator: C-Suite negotiation with customer commitment to behavioral change; Ability to set clear expectations being the facilitation expert; Collaborate among multiple teams with a high standard of Emotional Intelligence; Ability to read, comprehend, and compose detailed instructions, business correspondence and memos; Ability to effectively present information.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It's also a place where we help each other be great, we do what's right, we hold each other accountable, and learn and improve every day. You will learn and work alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time. And through the organization's investment in BD University, you will continually level up your tech skills and expertise. To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.

Becton, Dickinson and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics. At BD, we are strongly committed to investing in our associatestheir well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You.