Social Services Care Coordinator
Substance Use Disorder Treatment Facility
CRI-Help is a substance use disorder treatment center with several locations across Los Angeles County. We've been around since 1971 and are noted as an organization practicing integrity in our commitment to ethical and meaningful client care. Our mission is to improve the welfare of the community by providing first-class substance use disorder treatment to adults and families seeking freedom from the bondage of addiction, and we live out that mission everyday with our staff and clients.
As a nonprofit organization, CRI-Help is a qualifying employer affording our full-time employees the opportunity to begin, or continue, the process of seeking PSLF (Public Service Loan Forgiveness). In addition, our benefits package for full-time employees is quite robust- especially the option for 100% employer-paid $0 deductible Platinum plan Medical insurance, including an additional 40% paid coverage for dependents, which accompanies our 401k with 4% match option nicely. Please see the full list of benefits below, especially the 12 paid holidays per year (we are a 24/7 facility, so not all employees will be able to take all 12 paid holidays off- but will still get paid for the holiday in addition to their hours worked).
CRI-Help is an amazing organization to be a part of and I strongly encourage you to consider joining the team! We opened a new facility in Lincoln Heights in January 2025 and are still hiring for all roles - keep referring back to https://crihelp.bamboohr.com/careers/ for current openings at all sites.
The Social Services Care Coordinator facilitates and coordinates substance use disorder treatment clients' ancillary needs, and documents the services provided.
Basic Function
The basic function of the Social Services Care Coordinator is to facilitate and coordinate clients’ ancillary needs, and to document services provided.
Responsibilities
Ensure clients’ TB tests are completed within 7 days of admission.
Apply clients for state disability benefits, as needed.
Apply clients for Medi-Cal benefits.
Arrange for client transportation to medical facilities.
Assist clients to enroll with a primary care physician / medical group.
Schedule new clients for physical examinations.
Maintain professional rapport with all networking agencies.
Act as liaison between clients and CDWs concerning medical issues.
Obtain medication approval from Social Services Manager or Director of Nursing.
Monitor clients’ ongoing medical issues and clients’ medications.
Review all medical treatment forms when clients return to the facility.
Report all client illnesses to Director of Nursing.
Alert the Director of Nursing about all client accidents, injuries and medical issues.
Update and ensure accuracy of clients’ medication records.
Document Care Coordination in EHR (currently PCNX).
Perform other related duties as assigned by the Social Services Manager.
Skills
Must be able to type a minimum of 40 wpm.
Must have excellent computer skills.
Must have strong organizational, follow-up skills and time management skills.
Must be proficient in Microsoft Excel.
Must be able to work well within a team structure.
Must have excellent oral and written communication skills.
Education / Training
If the individual is a registered addictions counselor, they must be enrolled in an academic Addiction Studies Program.
License / Certification Requirements
Position requires that individual be registered and / or certified with one of the state-approved addiction counselor certification entities (CADTP, CAADE, or CCAPP).
Special Conditions
Must have a valid California driver's license.
Must be willing to undergo random drug screenings.
Working Conditions
Occasional ascending and descending stairs.
Frequent sitting for prolonged periods.
Occasional crouching below the waist and / or above the shoulders.
Occasional operation of motor vehicles.
Occasional work may be performed at various locations across Los Angeles County.
Position Reports to
Senior Social Services Care Coordinator
Position Type
Full-Time, Non-Exempt, Hourly, In-Person
Pay Range
$23 - $29 / Hour
Benefits
100% Paid Blue Shield Platinum Trio Plan Medical Insurance Option
80% Paid Kaiser Medical Insurance Option
40% Dependent Coverage on Medical Insurance Plan
80% Paid Dental Insurance
Vision Insurance
Paid time off (10 Paid Sick Days Annually, 12 Paid Holidays Annually, Paid Vacation)
Educational Assistance Tuition Reimbursement Program
401(k)
401(k) 4% Employer Match
100% Paid $25,000 Life Insurance Plan with option to voluntarily increase coverage