Overview Social Security Disability Benefits Case Manager - Law Firm
Suite 1050
Atlanta, GA 30346
About Affleck & Gordon: At Affleck & Gordon, we have over 45 years of experience fighting for Georgia’s injured and disabled. We help clients navigate Social Security disability and Veterans Administration disability processes to obtain medical and financial benefits. We listen to our clients to understand their needs and advocate for their interests.
Description: Case Managers work directly with clients, third parties, and providers. The ideal candidate is comfortable with computers, case management software, and general office tasks, and excels at verbal and written communication. Case Managers handle fact-finding projects and gather and organize documents and information.
Affleck & Gordon’s caseload is growing, and we are seeking an organized, professional, responsible, and committed team member who is dedicated to helping us meet our clients\' needs. The environment is collaborative, hard-working, and supportive. We value our team and strive to foster an inclusive, equitable, and respectful workplace.
Responsibilities Case Management & Oversight: Independently manage a caseload of 350-400 Social Security Disability cases, ensuring that each case progresses efficiently through the claims process.
Client Communication & Support: Serve as the primary point of contact for current clients. Provide guidance and updates throughout the disability claims process, including reconsideration and appeals. Manage client expectations with compassion and empathy.
Evidence Collection & Documentation: Gather and organize medical records, employment history, and other documentation. Coordinate with healthcare providers, clients, and other parties to obtain required evidence timely.
Administrative & Agency Communication: Maintain regular communication with SSA, DDS, and Administrative Law Judges (ALJs). Submit forms, monitor claim statuses, and handle agency inquiries.
Case Workup & Hearing Preparation: Collaborate with attorneys to evaluate claim strength, assist with strategy, and prepare cases for hearings before ALJs. Ensure case files are complete and evidence is accurate.
Legal Collaboration & Teamwork: Work with attorneys to develop strategies, assess viability, and prepare for hearings. Assist in providing supporting documentation for each client’s claim.
Compliance & Documentation Management: Maintain organized case files and track deadlines, submissions, and follow-ups to ensure timely progress.
Process Improvement & Efficiency: Identify and implement process improvements to streamline workflows. Stay informed about changes in Social Security Disability regulations to ensure compliance.
Qualifications High School Diploma or GED
Bachelor’s Degree Preferred
Experience in customer service is preferred
Highly organized and detail-oriented
Excellent time management
Knowledge of case management software; Filevine is not required but preferred
Job Details Seniority level: Entry level
Employment type: Full-time
Job function: Health Care Provider
Industry: Law Practice
Salary: $50,000.00 - $60,000.00 per year BOE
Benefits 401(k) and 401(k) matching
Health insurance, dental, vision
Paid time off
Free Parking
Life insurance
A background check will be conducted upon acceptance of the offer. As part of our commitment to health and safety, Affleck & Gordon requires complete COVID-19 vaccination as a prerequisite unless a legally recognized medical or religious exemption applies.