Service Navigator/Case Manager

Are you passionate about supporting older adults in living independently and with dignity? Join our team as a Service Navigator/Case Manager, where you'll coordinate essential services under the Older Americans Act (OAA) and advocate for person-centered care.

What You'll Do:

• Lead client intake and assessments to identify service needs
• Develop and monitor individualized care plans
• Collaborate with caregivers, families, and community partners
• Ensure service delivery meets regulatory and program standards
• Respond to high-risk referrals and support crisis stabilization
• Represent our organization at community events and outreach efforts

Easterseals Florida has been rated a Great Place to Work (2020 – 2025) by our employees! We provide services daily that are leading the way to 100% equity, inclusion and access for people living with disabilities, families and communities. Working at Easterseals is more than just a job - it's an opportunity to be part of something bigger! If you want to translate your talent, your passion, and your commitment to help people with disabilities, families and the community, you might be exactly what we are looking for.

What We're Looking For:

• Bachelor's degree in Social Work, Psychology, Human Services, Nursing, or related field
• 1–3 years of experience in case management or elder services
• Strong knowledge of aging services and community resources
• Excellent communication, problem-solving, and organizational skills
• Tech-savvy with Microsoft Office and internet tools
• Valid driver's license and clean driving record

Why Join Us:

• Make a meaningful impact in the lives of older adults.
• Be part of a collaborative, mission-driven team.
• Enjoy professional development and training opportunities.

Easterseals Florida is a Drug Free Workplace (DFWP) (including medical marijuana).

Easterseals Florida is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.

Easterseals Florida is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact our HR department at (407) 629-7881, hr@fl.easterseals.com, 2010 Crosby Way, Winter Park, FL 32792.