Overview Senior Patient Care Manager, RN - Hospice at Gentiva Hospice. $10,000 SIGN ON BONUS AVAILABLE. This role leads branch-level clinical operations, oversees direct patient care activities, and provides leadership to ensure high-quality, compliant, and compassionate hospice services.
Responsibilities Report directly to the Executive Director or Administrator
Lead and support a high-performing hospice program, ensuring excellent care delivery and regulatory compliance
Supervise, teach, evaluate, and develop nursing and clinical associates to promote clinical excellence and professional growth
Direct the scheduling and assignment of admit and evaluation visits and ensure clinical staff complete visits in a timely manner
Manage and oversee clinical and administrative workflows such as documentation of referrals, DME pickups, Medicare eligibility, insurance verifications, and patient benefit tracking
Coordinate and lead Interdisciplinary Group (IDG) meetings, including patient reviews, care plan updates, and chart reviews
Ensure appropriate documentation and communication across clinical and operational teams
Monitor and reinforce adherence to company policies, procedures, and regulatory standards
Act as a key liaison between clinical teams, leadership, physicians, and other providers to ensure seamless, quality care
Qualifications – What You’ll Bring Current RN license in the state of employment
Graduate of an accredited nursing program
Minimum of 3 years of direct patient care experience, with at least 2 years in hospice or home-based care
Proven ability to manage teams, clinical operations, and patient care coordination
Strong understanding of hospice principles, industry regulations (Medicare, Medicaid, JCAHO, ACHC), and best practices
Familiarity with managed care principles and human resource guidelines
Ability to lead with empathy and confidence while promoting quality, compliance, and operational excellence
Preferred Qualifications (Not Required) Bachelor of Science in Nursing (BSN)
Prior experience in a clinical supervisory or program management role
CHPN certification (Certified Hospice and Palliative Nurse)
Proficiency in EMR systems and healthcare technology platforms
We Offer Benefits For All Hospice Associates (Full-Time & Per Diem) Competitive Pay
401(k) with Company Match
Career Advancement Opportunities
National & Local Recognition Programs
Teammate Assistance Fund
Additional Full-Time Benefits Medical, Dental, Vision Insurance
Mileage Reimbursement or Fleet Vehicle Program
Generous Paid Time Off + 7 Paid Holidays
Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)
Free Continuing Education Units (CEUs)
Company-paid Life & Long-Term Disability Insurance
Voluntary Benefits (Pet, Critical Illness, Accident, LTC)
Legal & Compliance This is a safety-sensitive position
Employee must meet minimum requirements to be eligible for benefits
Where applicable, employee must meet state specific requirements
We are proud to be an EEO employer
We maintain a drug-free workplace
Salary and location details are provided in the posting where applicable. This description reflects the responsibilities and qualifications for the Senior Patient Care Manager, RN - Hospice role at Gentiva Hospice.