Senior Hospice Patient Care Manager, RN – Gentiva
Join our hospice team as a Senior Patient Care RN Manager, reporting directly to the Executive Director or Administrator. In this role, you will manage patient care activities, supervise clinical staff, and ensure compliance with company policies and regulatory standards.
Responsibilities
Lead and support hospice patient care operations to ensure quality and compliance
Supervise, teach, evaluate, and develop nursing and clinical associates
Manage clinical and administrative workflows, including referrals, DME pickups, Medicare eligibility, insurance verification, and patient benefit tracking
Coordinate and facilitate Interdisciplinary Group (IDG) meetings to review patient care plans and update clinical documentation
Oversee scheduling, visit assignments, and timely completion of patient visits
Respond compassionately and professionally to referrals and clinical inquiries
Serve as a liaison between clinical teams, leadership, and external providers
Ensure adherence to hospice industry regulations including Medicare, Medicaid, JCAHO, ACHC
Qualifications
Current Registered Nurse (RN) license in the state of employment
Graduate of an accredited nursing program (Associate degree accepted with relevant experience)
Minimum 3 years direct patient care experience
Knowledge of hospice principles, regulatory compliance, and managed care
Strong communication, collaboration, and organizational skills
Proficiency with Electronic Medical Records (EMR), Microsoft Office, and healthcare software
Valid driver’s license and automobile insurance
Ability to provide skilled nursing care as needed, including on‑call responsibilities
CPR certification
Preferred Experience (Not Required)
Bachelor’s degree in Nursing
2+ years hospice or home care experience
Leadership experience in clinical supervision or program management
Certified Hospice and Palliative Nurse (CHPN) certification
Employee must meet minimum requirements to be eligible for benefits
Where applicable, employee must meet state specific requirements
We are proud to be an EEO employer
We maintain a drug‑free workplace
Ready to join a team that cares? Apply today to bring your leadership skills to a team dedicated to delivering exceptional end‑of‑life care with heart.