Overview Join to apply for the Sales Manager/ Care Coordinator role at Always Best Care Thousand Oaks .
Always Best Care, a national home care company, is looking for a seasoned, energetic sales professional who is skilled at closing, anticipating customer needs, and is motivated by making the next sale. As a Sales Manager / Care Coordinator, you will follow a high-paced, structured sales process, network with client referral sources, and work directly with seniors in their homes.
The Care Coordinator plays a pivotal role in the success of our business. This position is responsible for developing a new territory or taking over an existing territory in order to increase sales. They will establish and maintain contacts that develop into sales leads, have a strong presence in the community, and actively promote the Always Best Care brand. The Care Coordinator will focus on marketing to local healthcare providers (hospitals, skilled nursing facilities, doctors’ offices, medical clinics) as well as local businesses (financial planners, chamber of commerce, networking groups). The ideal candidate will be professional, well-spoken, and comfortable presenting to both professional and community audiences. Daily activities include face-to-face marketing visits, community-based demonstrations, and professional in-services. This is primarily a field position.
Qualifications of a successful Care Coordinator This is a commission-based position with significant earning potential.
High-energy salesperson who consistently goes the extra mile to make the next sale.
Ability to help our company stand out and comfortably pitch services to physicians, medical organizations, clients, and community organizations.
Effective communication and proactive approach.
Organized, prepared, and proactive.
Demonstrates a competitive spirit and is persistent in approach and follow-up.
Proven ability to close sales.
Goal- and career-oriented; professional dress and demeanor.
Demonstrates leadership while contributing as a team member.
Courteous, positive, and polite.
Structured with ability to plan work and work the plan.
Understands the importance of representation and brand awareness in the community.
Primary Responsibilities Call on local businesses, healthcare facilities, physicians, clinics, and eldercare facilities to generate sales for in-home care services and assisted living placement.
Establish and maintain customer relationships and provide high-quality customer service.
Meet or exceed established sales targets.
Conduct presentations and/or staff in-services to community groups and professional staff.
Participate in health fairs and awareness days, and join area networking and chamber groups.
Seek, develop, and participate in marketing opportunities in the community.
Establish working rapport with healthcare professionals in the territory.
Monitor program growth through tracking marketing success.
Provide complete and concise activity reports to management.
Develop strategies and goals for more effective sales closing, and share with the team.
Collaborate with Director of Care Services for continuity of care and to assist in developing care plans.
Perform other related duties as assigned.
Compensation and Benefits Commission-based compensation with earning potential limited by your effort.
Salary plus commission for the first 90 days.
Health insurance, including Medical, Dental, and Vision.
A positive and supportive work environment.
Supportive owner/operator with transparent expectations and office staff and corporate team that wants to help you learn, grow, and succeed.
Ongoing education to keep your skills up to date on industry standards, changes, trends, and challenges.
Employment Details To be happy and successful in this role you should be able to demonstrate exceptional interpersonal skills, multi-tasking, problem-solving, and the ability to present well to clients and peers. Requires a valid driver’s license, reliable transportation, and insurance. Group presentation skills and proficiency in Microsoft Office are important, with a willingness to be trained in computer programs specific to the Always Best Care environment. A basic understanding of medical terminology related to the senior population and rehabilitative care is helpful; willingness to obtain related certifications within the first 6 months of hire. This position is typically field-based and may require local travel.
To maintain our world-class standard, all offers of employment with Always Best Care are contingent upon a satisfactory background check, reference checks, training, and a 90-day probationary period.