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RN - Field Case Manager

Optum
Full-time
On-site
Phoenix, Arizona, United States
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Monday-Friday NO Weekends NO Holidays NO On-call Requirements

Monday - Friday 8am-5pm

Ability to travel in the Phoenix Metro area (Northwest-Central Phoenix including Glendale, Deer Valley, Sun City Peoria) using reliable transportation

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start
Caring. Connecting. Growing together.

We’re launching an innovative new program aimed at improving care outcomes for high-risk patients. This role is ideal for a Registered Nurse with solid clinical knowledge-particularly in aging populations- who is innovative, engaging, and flexible in adapting to changing needs. You’ll work in the field to support care coordination, assess patient needs and collaborate across interdisciplinary teams. No hands-on care is required. The RN will make strategic visits with a patient after transitioning home from inpatient facilities.
Monday-Friday NO Weekends NO Holidays NO On-call Requirements

Monday - Friday 8am-5pm

Ability to travel in the Phoenix Metro area (Northwest-Central Phoenix including Glendale, Deer Valley, Sun City Peoria) using reliable transportation

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

We’re launching an innovative new program aimed at improving care outcomes for high-risk patients. This role is ideal for a Registered Nurse with solid clinical knowledge-particularly in aging populations- who is innovative, engaging, and flexible in adapting to changing needs. You’ll work in the field to support care coordination, assess patient needs and collaborate across interdisciplinary teams. No hands-on care is required. The RN will make strategic visits with a patient after transitioning home from inpatient facilities.

Primary Responsibilities

Conduct home visits as indicated for patient engagement/evaluation to identify gaps in care post discharge
Participate in the development and implementation of care coordination with the patient, caregiver(s), primary care provider(s), transitional care manager(s), and/or other appropriate healthcare professionals to address the patient’s needs and goals
Educate the patient and family on community resources, ED alternatives, and/or seeing their primary care provider to provide support and care to decrease readmissions, emergency department utilization
Assess and prioritize case referrals to assure timeliness of engagement and home visit completion within expected time frames
Participate in team meetings, inter-disciplinary meetings, and care conferences via appropriate communication methods
Monitor the effectiveness of the care coordination plan, short/long term needs and adjust per the patient’s needs using clinical judgement
Apply Nursing/Social Work knowledge, professional ethics, methods, and interventions to improve member health and psychosocial functioning within the scope of licensure and job function
Coordinate with Behavioral Health Case Manager on cases with a mental health component/need
Proactively investigate and address problems that may contribute to care barriers/non-adherence with the patient
Compile information from workload and other statistical data to prepare reports that demonstrate health care trends within member population
Document patient’s diagnosis, medications, interventions, and observations in electronic medical record/proprietary database in a timely and accurate manner
Advocate for the patient as needed to ensure the patient’s needs and choices are fully represented and supported by the health care team
Utilize advanced clinical skills to make effective and safe decisions to meet the patient’s health, behavioral health and psychosocial needs
Provide coaching, patient education, communication, follow-up care and all available resources to promote quality care support and cost-effective outcomes to enhance adherence to treatment regimen
Keep current in areas of case management, quality management, member education and preventive health guidelines
Assess reports, data, and other health plan information to identify potential members in need of case management intervention
Ability to travel in the Phoenix Metro area (Northwest-Central Phoenix including Glendale, Deer Valley, Sun City, Peoria) using reliable, personal vehicle
Current, unrestricted driver’s license, insurance, and access to reliable transportation that will enable you to travel up to 100% of workday to meet with patients in their home setting
Other duties as assigned

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

RN, BSN or above preferred from accredited nursing program
Current unrestricted AZ nursing license
2+ years- broad-based clinical experience
Proven working knowledge of health care delivery systems
Demonstrated knowledge of EMR, PC applications including MS Office Suite
Ability to travel in the Phoenix Metro area (Northwest-Central Phoenix including Glendale, Deer Valley, Sun City, Peoria) using reliable, personal vehicle for transportation
Driver’s license

Preferred Qualifications

Palliative Care experience
Home Health experience
Case management experience
Case management certificate (mandatory after three years of hire)

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $58,800 to $105,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Seniority level Seniority level Entry level
Employment type Employment type Full-time
Job function Job function Health Care Provider
Industries Hospitals and Health Care
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