RN/Case Manager – MSH – Case Management FT Days
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The Case Manager (CM) will be responsible for all aspects of case management for an assigned group of patients to determine the appropriateness of the Level of Care, assist in the development of the plan of care, ensure that the plan is implemented in a timely manner, and identify the expected length of stay (ELOS). The CM works collaboratively with physicians, social workers, clinical nurses, home‑care services, and other members of the interdisciplinary team as needed. The CM actively participates in specific clinical initiatives focused on reducing the length of stay (LOS), improving efficiency, quality, and resource utilization. Assignment will be by units/clinical areas of practice and may require responsibility on other units/services.
Responsibilities
Principle Duties and responsibilities include, but are not limited to:
Reviews all new admissions to identify patients where utilization review, discharge planning, and/or case management will be needed using standardized criteria to achieve optimal patient outcomes and appropriate reimbursement for the organization.
Performs continued stay reviews utilizing standardized criteria to justify continued inpatient stay.
Collaborates with Physician and other clinicians to expedite diagnostic testing, treatment and consultations.
Documents all clinical reviews in Case Management Documentation system.
Supports the mission, vision, philosophy and goals of the Medical Center.
Case Management: The CM process will include:
Assessment of the patient's clinical, psychosocial, and functional status in collaboration with the interdisciplinary team.
Identification and documentation of variances affecting the LOS and the discharge planning process.
Conducts follow‑up of any delays in treatment or reporting of results.
Planning/developing specific goals with the physician, interdisciplinary team, and the patient and/or family.
Implementation and coordination of specific activities, strategies, and interventions to move the patient through the continuum of care.
Documentation of outcomes achieved and identified internal and external barriers.
Identifies reasons for readmissions and collaborates with interdisciplinary team on strategies to reduce readmission rate.
Appropriately identifies and refers cases to the physician advisor to support timely progression of patients along the continuum of care and (appropriate) discharge planning.
Interacts with patient/family to discuss plan of care and coordination of services based on clinical needs and available resources.
Utilization Review:
Maintains a working knowledge of the UR (Utilization Review) requirements of each payor within the patient population;
Provides the clinical information requested by the managed care companies as part of the concurrent review in a timely fashion.
Provides clinical information requested by the managed care companies in accordance with contractual agreements.
Works collaboratively with physicians and managed care companies on concurrent denial appeals.
Communicates clinical information to the payor, as needed, coordinating direct communication between physician and payor Medical Director as required.
In psychiatry, the CM will document UR notes in the medical record as per OMH guidelines.
Discharge Planning:
Responsible for assessment, communication and monitoring of discharge planning process (The clinical nurse initiates the discharge planning process on admission).
Obtains authorizations from managed care companies for post‑discharge services.
Assesses for clinical readiness and completes the Hospital and Community Patient Review Instrument (PRI) for patients requiring Residential Health Care Facility placement.
Liaison with financial department for current insurance coverage.
Collaborates and participates in the appeals process with all members of the interdisciplinary team.
Collaborative Relationships:
Develops and maintains effective working relationships with interdisciplinary team and Case Managers within the managed care organizations.
Participates in nursing orientation.
Interfaces with other departments in the Medical Center.
Qualifications
Education Requirements: Bachelor’s Degree in Nursing; Master’s preferred.
Experience Requirements: Previous experience in home‑care, long‑term care or utilization review preferred; discharge planner or case manager preferred; manager or minimum of 3–5 years experience as an RN in an acute‑care setting.
Licensing and Certification Requirements
Current NYS RN nursing license.
CCM certification preferred. Re‑credentialing of CCM status expected.
PRI Certification (to be obtained within 1 year).
BLS (Basic Life Saver) issued by AHA.
Collective bargaining unit: NYSNA‑MSH.
Compensation
The Mount Sinai Health System provides a salary range that complies with the New York City Law on Salary Transparency. Salary range: $63.28 – $63.28 Hourly. Actual salaries depend on experience, education, and operational need. The listed range does not include bonuses, incentive pay, differential pay, or other forms of compensation or benefits.
Employer Description
The Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48 000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 laboratories, a school of nursing, and a leading school of medicine and graduate education. The system advances health for all people, everywhere, by undertaking the most complex health‑care challenges of our time—discovering and applying new scientific knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high‑quality care to all who need it. Through the integration of its hospitals, labs, and schools, MSH offers comprehensive health‑care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment.
Equal Opportunity Employer
The Mount Sinai Health System is an equal‑opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported.
Seniority Level
Mid‑Senior level
Employment Type
Full‑time
Job Function
Health Care Provider – Hospitals and Health Care industries