Connections Health Solutions is a leading provider of immediate-access behavioral health crisis care. Our team combines medical and recovery-oriented treatment to stabilize individuals in crisis and connect them to community-based resources for ongoing recovery.
Founded by emergency room psychiatrists Dr. Chris Carson and Dr. Robert Williamson, our model is physician-led and data-driven, drawing upon more than 15 years of crisis care expertise. Recognized by SAMHSA and the National Council for Mental Wellbeing as a national best practice, we’ve delivered invaluable treatment to hundreds of thousands of individuals facing crises.
Our values shape our decisions, define our culture, and foster continuous learning and growth. We accept people as they are, creating safe spaces where they feel valued and respected. We inspire hope by walking with people side-by-side, showing them grace and compassion.
Job Summary The RN Case Manager is a Registered Nurse who provides clinical case management services to individuals experiencing a behavioral health crisis. This role is responsible for facilitating psychosocial assessments, stabilization, treatment planning, and discharge planning.
Responsibilities Conducts thorough, accurate, clinically sound psychosocial assessments with individuals in crisis.
Participates in the development, implementation, and review of individualized, person-centered treatment plans in collaboration with the interdisciplinary team, the individual, and their support system.
Gather collateral from the individual and involved parties to provide a thorough assessment of what an individual's needs are for treatment and discharge.
Facilitates admission intakes, discharge planning, and follow-up care to ensure smooth transitions and continuity of services.
Coordinates care and referrals with internal staff, families, clinics, local providers, and community resources.
Maintains knowledge of the Involuntary Treatment Act (ITA) and related processes, monitors petitions, and participates in hearings when required.
Maintain the Electronic Health Record (EHR), including documentation of activities performed as part of the service delivery process.
Prepares clinical reports and individualized service plans utilizing agency electronic clinical documentation software.
Maintains a working knowledge of the Washington State behavioral health system and potential funding sources.
Participates in treatment team meetings and ensures timely, accurate, and compliant documentation of all clinical services in the Electronic Health Record (EHR).
Demonstrates competency through ongoing professional development, supervision, and participation in required trainings.
Qualifications Must meet Medicaid State Plan definition of Psychiatric Nurse: A Registered Nurse (RN) with a bachelor's degree from an accredited college or university, with at least two years of direct experience in the treatment of mentally ill or emotionally disturbed persons under the supervision of a Mental Health Professional; OR A Registered Nurse (RN) with at least three years of supervised experience.
Must be able to perform Safe Clinch patient restraint techniques.
The Company has a mandatory vaccination policy. All successful applicants must be fully vaccinated, including showing proper documentation, or otherwise be exempt pursuant to the Company’s exemption process prior to their start date as a condition of employment.
Complete all credentialing requirements within the required time period, including but not limited to obtaining a National Provider Identifier (NPI), Medallion enrollment, Medicare enrollment, and any other necessary credentials as required for the role.
Preferred Qualifications Master's degree in Nursing (MSN) from an accredited college or university, with a specialization in psychiatric/mental health nursing preferred.
Experience working with children, youth, families, and adults with behavioral health issues.
Knowledge of and experience with the Washington State involuntary treatment process.
What We Offer Comprehensive health insurance, including Medical, Dental, Vision, Accident, Critical Illness, and Hospital Indemnity.
Basic Life, AD&D, Short and Long-Term Disability paid by CHS.
Voluntary Life insurance option for employees and their families.
Health Savings Accounts (with $1,000 to $2,000 employer contribution depending on plan).
Flexible Spending Accounts (health care and dependent care).
401k company match after 6 months (50% of deferrals up to 6% of compensation).
Generous PTO starting at 160 hours accrued annually and 12 recognized company holidays.
EEO Statement Connections Health Solutions is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.