Description
Under the direction of the Manager, Clinical Resource Management, the Case Manager is responsible for the activities of utilization management, case coordination, and the development and implementation of a discharge plan for an assigned group of patients. The Case Manager serves as a resource for other members of the healthcare team and provides education on issues related to the continuum of care, reimbursement, regulatory agency guidelines, and resource use. Through collaboration, the Case Manager assures that the treatment plan is implemented accurately, in a cost-effective and efficient manner to promote customer satisfaction and prevent delays in care and discharge.
Responsibilities include:
Reviewing severity of illness and intensity of service indicators to assure that appropriateness of care criteria is met.
Documenting reviews and discharge planning in the medical record and/or the computer system as appropriate.
Collecting and maintaining data for tracking and reporting for outcome studies and performance improvement.
Qualifications
Registered Nurse with 3 years of clinical experience; 1 year minimum experience in a case manager role preferred. Current license required by the profession. Case Management Certification preferred, but not required.