RN Case Manager (40hr, Day)
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When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.
40 hr (every third weekend & rotating holiday required)
Job Summary
The RN Case Manager (CM) facilitates the coordination of care for patients admitted to medical, surgical services, ICU, and outpatient areas including but not limited to the Emergency Department, PACU, and Preadmission testing. The case manager consults and collaborates in activities related to the establishment of appropriate levels of care. He/She reviews patient’s medical records and participates in direct and indirect communication with care givers to ensure continued appropriate level of care, including the level of care of elective surgical cases. The RN Case manager provides ongoing education to physicians and nurses about levels of care. The RN Case manager performs, consults, and collaborates in activities related to the development of safe, effective, and efficient discharge or disposition of patients for an assigned patient caseload. This role is patient‑focused, outcome‑oriented and based on professional nursing practice guidelines and the Standards of Practice for Case Management, functioning within a multidisciplinary practice model.
Essential Responsibilities
Performs utilization management, care coordination, and discharge planning for assigned patient caseload.
Coordinates and organizes a timely and accurate review of each medical record for severity of illness and intensity of service, utilizing Interqual criteria, to satisfy state and federal regulations by reviewing and investigating patient history, presenting symptoms, clinical status, and treatment.
Utilizes the case management process of assessment, planning, implementation and evaluation to create case management care plans for assigned patients.
Facilitates multidisciplinary collaboration on a daily basis.
Required Qualifications
Associate’s degree required in Nursing. Bachelor’s degree preferred in Nursing.
License required: Nursing License.
3‑5 years related work experience required in acute care or managed care setting with two years prior experience in case management.
Knowledge of discharge planning practices, understanding of utilization review practices including third‑party payer and insurance plans and acute hospital Interqual criteria, and current knowledge of federal, state, and regulatory requirements guiding case management practice.
Experience with computer systems required, including web‑based applications and Microsoft Office applications (Outlook, Word, Excel, PowerPoint, or Access).
Competencies
Written Communications: Ability to summarize and communicate in English moderately complex information in varied written formats to internal and external customers.
Oral Communications: Ability to comprehend and communicate complex verbal information in English to medical center staff, patients, families, and external customers.
Knowledge: Ability to demonstrate in-depth knowledge of concepts, practices and policies with the ability to use them in complex varied situations.
Team Work: Ability to lead collaborative teams for larger projects or groups both internal and external to the medical center and across functional areas.
Customer Service: Ability to provide a high level of customer service and staff training to meet customer service standards and expectations for the assigned unit(s). Resolves service issues in the assigned unit(s) in a timely and respectful manner.
Age‑Based Competencies
Employees in this job must be competent to provide patient care to the following age groups: Neonatal: birth to 6 months, Youth: 6 months to 16 years, Young adult: 16‑30 years, Middle age: 30‑60 years, Elderly: 60‑.
Physical Nature of the Job
Light work: Exerting up to 20 pounds of force frequently to move objects. Some elements of the job are sedentary, but the employee will be required to stand for periods of time or move through out the hospital campus.
Pay Range
$37.08 - $92.84
The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.
As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.
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