Plans and prioritizes care for individuals and populations, focusing on strategies that promote optimal health within populations.
Demonstrates expertise in nursing care and management of a caseload of patients of varying complexity, improving patient, family and health system outcomes through education and preventive care in a managed care environment.
Ensures continuous and timely availability of urgent care, emergency, inpatient and operative services to patients and families.
Assesses internal and external referrals to identify patient needs, intensity, insurance benefits and other resources.
Develops plan of care and makes recommendations to PCPs, specialists and other members of the health care team regarding care management strategies, identifying strategies to maximize continuity of care across the continuum.
Assesses the educational needs of patients, families and health care team members and implements appropriate teaching strategies.
Communicates and collaborates with patient/significant others, providers and payers to coordinate services that improve access to appropriate services across the continuum, promoting optimal health cost‑effectively.
Measures patient care outcomes, interprets reports and analyzes data trends for patient groups.
Documents patient data, plans, interventions and outcomes according to department guidelines.
Qualifications
Required: Bachelor's Degree or equivalent nursing or a healthcare related field (BSN). Must be obtained within 7 years for those starting after January 1, 2017 (Spectrum Health Ludington Hospital).
Required: 2 years of relevant clinical nursing experience or case management/managed care.
Preferred: 5 years of relevant clinical nursing or case management/managed care experience.
Required: MI Registered Nurse (RN).
Required: Basic Life Support (BLS) – AHA or ARC – 90 days.
Preferred: Case Manager, Certified (CCM) – upon hire.
Benefits & Perks
Comprehensive benefits package to meet financial, health and work/life balance goals.
On‑demand pay program powered by Payactiv.
Discounts directory with deals on restaurants, phone plans, spas, etc.
Optional identity theft protection, home and auto insurance, pet insurance.
Traditional and Roth retirement options with service contribution and match savings.
Eligibility for benefits determined by employment type and status.
Location & Work Hours
Primary Location: ICC Beltline – 2750 East Beltline – Grand Rapids
Department: Ambulatory Care Management – CHMG West
Employment Type: Full time
Shift: Day (United States of America)
Weekly Scheduled Hours: 40 (8:00 a.m. to 4:30 p.m., Monday to Friday)
EEO Statement
Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.
Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug‑free workplace and compliance with MMR, Varicella, Tdap, and Influenza vaccination if on‑site or hybrid.
We support accommodations for disabilities, pregnancy, or sincerely held religious belief throughout the application process.