RN Care Coordinator
Job Summary and Responsibilities
The RN Care Coordinator is responsible for overseeing the progression of care and discharge planning for identified patients requiring these services. The role meets the individual's health needs while promoting quality of care and cost‑effective outcomes by following hospital policies, standards of practice, and Federal and State regulations. The position emphasizes care coordination, communication, and collaboration with utilization management, nursing, physicians, ancillary departments, insurers, and post‑acute service providers to progress care toward optimal outcomes at the appropriate level of care. The RN Care Coordinator advocates for the patient and family by identifying, valuing, and addressing patient choice, spiritual needs, cultural, language, and socioeconomic barriers to care transitions, while enhancing the patient experience.
Job Requirements
Minimum two (2) years of acute hospital clinical experience or a Master’s degree in Case Management or Nursing field in lieu of 1 year experience.
California RN license.
AHA BLS card.
Ability to pass annual Inter‑rater reliability test for Utilization Review product(s) used.
Able to apply clinical guidelines to ensure progression of care.
Must have critical thinking and problem‑solving skills.
Collaborate effectively with multiple stakeholders.
Professional communication skills.
Understand how utilization management and case management programs integrate.
Ability to work as a team player and assist other members of the team where needed.
Thrive in a fast‑paced, self‑directed environment.
Knowledge of CMS standards and requirements.
Proficient in prioritizing work and delegating where indicated.
Highly organized with excellent time management skills.
Excellent customer service and presentation skills; strong interpersonal and written communication skills; analytical and problem‑solving skills; capacity to manage multiple tasks or projects.
Preferred
Graduate of an accredited school of nursing (Bachelor’s Degree in Nursing (BSN)) or related healthcare field.
At least five (5) years of nursing experience.
Certified Case Manager (CCM), Accredited Case Manager (ACM‑RN), or UM Certification preferred.
Knowledge of managed care and payer environment preferred.
Where You'll Work
Found in 1926, Glendale Memorial Hospital and Health Center is a 334‑bed, acute care, non‑profit, community hospital located in Glendale, California. The hospital offers a full complement of services, including its award‑winning heart center, the colorectal surgery institute, a gastrointestinal program, and is a Los Angeles County approved primary stroke center. The hospital shares a legacy of humankindness with Dignity Health, one of the nation’s five largest health care systems. More information .