At Tufts Medicine, we’re saving lives, building careers, and reimagining healthcare. Ready to grow with us? If you are a Case Manager that enjoys working with complex cases that require strong problem‑solving skills, this is an exceptional opportunity to work close to home with a community hospital.
Position Summary
The Case Manager is responsible and accountable for the management of care for an assigned patient population by service line and across the continuum of care. The Case Manager works to achieve daily clinical, quality, and cost outcomes by providing well‑coordinated experiences for patients/families through the synchronization of care activities of multiple disciplines and negotiation with third‑party payers.
Demonstrate great assessment skills and knowledge to accurately develop and implement a comprehensive care plan specific to the identified need/s.
Coordinate all aspects of the patient’s care plan including, but not limited to, home health care/hospice referrals, home infusion services, DME, transportation, etc.
Facilitate communication and coordination among members of the interdisciplinary team. Involve the patient in the decision‑making process in order to minimize fragmentation in the services provided.
Communicate the patient’s preferences, serving as their advocate and verifying that interventions meet their individualized needs and goals of treatment.
Provide information about resources and options available in the community and coordinate service delivery.
Identify and address client risk factors and/or obstacles to care.
Educate the patients and families regarding various symptoms and consequences related to their specific diseases, conditions and treatment.
Hours
32 – 40 hours/week, Day Shift
Flexible hours, either: 8‑4:30, 8:30‑5, or 9‑5:30.
Education and Qualifications
Massachusetts RN Licensure.
Current Basic Life Support (BLS) Certification.
Bachelor of Science in Nursing (BSN) preferred.
ASN required.
Recent experience as an inpatient case manager.
3 years+ case‑management experience.
What We Offer
Competitive salaries & benefits that start on day one.
403(b) retirement plan with company match.
Tuition reimbursement.
Free onsite parking.
About MelroseWakefield Hospital
MelroseWakefield Hospital and Lawrence Memorial Hospital of Medford are two campuses with one community in mind: the people of north suburban Boston. MelroseWakefield Hospital and Lawrence Memorial Hospital are distinguished by the range of high‑quality clinical care and services. Our teams welcome everyone with hospitality and humanity. We focus on reducing health disparities through 40+ local health programs across a system of hospitals, urgent care locations, outpatient services, and community physicians.
About Tufts Medicine
A healthcare system that works Tufts Medicine is more than a health system — we’re a community that empowers people to live their best lives by reimagining healthcare, advancing knowledge and pioneering discovery. Every team member plays an integral role in realizing our vision of creating the most equitable and frictionless healthcare experience in the world. Here, you’ll join an enthusiastic community that champions your growth and receive generous benefits to support you and your family’s well‑being.
Tufts Medicine is an equal opportunity employer.
At Tufts Medicine, we want every individual to feel valued for the skills and experience they bring. Our compensation philosophy is designed to offer fair, competitive pay that attracts, retains, and motivates highly talented individuals, while rewarding the important work you do every day.
The base pay ranges reflect the minimum qualifications for the role. Individual offers are determined using a comprehensive approach that considers relevant experience, certifications, education, skills, and internal equity to ensure compensation is fair, consistent, and aligned with our business goals.
Beyond base pay, Tufts Medicine provides a comprehensive Total Rewards package that supports your health, financial security, and career growth—one of the many ways we invest in you so you can thrive both at work and outside of it.