Summary
The Remote Patient Monitoring (RPM) Home Telehealth (HT) Registered Nurse (RN) Care Coordinator executes position responsibilities that demonstrate beginning leadership skills and participates in specific HT experiences. They demonstrate creative approaches to the management of aspects of complex patient care.
Overview
Position ID: CBST-12825948-26-EPR
Location: New Orleans, LA
Open: 10/31/2025
Close: 11/10/2025
Salary: $73,011 – $138,169 per year
Grade: VN 00
Job Family: 0610 Nurse
Duties
Provides initial and ongoing comprehensive assessment to include a review of systems which establishes a comprehensive plan of care.
Identifies, analyzes, and prioritizes problems and interventions and sets appropriate SMART goals (Specific, Measurable, Achievable, Realistic, Time-based).
Triages and assesses all data received from Home Telehealth patients such as vital signs, reported symptoms and question responses.
Identifies and intervenes for potential exacerbations of complications to facilitate timely care in Patient Aligned Care Team (PACT) clinic, Emergency Department (ED)/Urgent Care (UC), and/or care in the community.
Provides communication and data exchange with community-based providers when there is co‑managed care.
Provides interdisciplinary consultation and interventions such as with Home Based Primary Care (HBPC) and other non‑institutional care programs and venues, Mental Health (MH), Social Work (SW), Pharmacy, Nutrition, etc.
Identifies patients’ knowledge, health factors, skills, and behaviors that support self‑management and identifies gaps therein.
Provides health care coaching, patient education, and motivational counseling.
Communicates and facilitates with the interdisciplinary team regarding progress to goals; patterns or trends of data, symptoms or findings; concerning findings; need for provider assessment and/or interventions.
Establishes a therapeutic relationship, allowing the patient to attain, maintain or regain optimal function through assessment and treatment.
Benefits
Competitive salary, regular salary increases, potential for performance awards.
Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year).
Retirement: Traditional federal pension (5 years vesting) and federal 401(k) with up to 5% in contributions by VA.
Insurance: Federal health/vision/dental/term life/long‑term care (many federal insurance programs can be carried into retirement).
Licensure: 1 full and unrestricted license from any US State or territory.
Work Schedule: Monday‑Friday 07:30 am‑04:00 pm and as patient care dictates.
Telework: Not Available.
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not Authorized.
Permanent Change of Station (PCS): Not Authorized.
Requirements
Conditions of Employment
U.S. Citizenship; non‑citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
Selective Service Registration is required for males born after 12/31/1959.
Subject to background/security investigation.
Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre‑employment requirements (see https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents ). Effective May 7, 2025, driver’s licenses or state‑issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
Must pass pre‑employment physical examination.
Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
You may be required to serve a probationary period.
Complete all application requirements detailed in the “Required Documents” section of this announcement.
Qualifications
Basic Requirements:
English Language Proficiency. In accordance with 38 U.S.C. 7403(f), no person shall serve in direct patient care positions unless they are proficient in basic written and spoken English.
Graduate of a school of professional nursing approved by the appropriate accrediting agency and accredited by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing (ACEN) or The Commission on Collegiate Nursing Education (CCNE); OR Individuals attending a master’s level bridge program in nursing who have completed coursework equivalent to a bachelor’s level degree in Nursing may have opportunity to become registered as a nurse with a state licensing board prior to completion of the bridge program. Upon achievement of a State license, the individual may be appointed on temporary basis and later converted to a permanent appointment upon successful completion and graduation from the bridge program. (Reference VA Handbook 5005, Appendix G6); OR In cases of graduates of foreign schools of professional nursing, possession of a current, full, active, and unrestricted registration will meet the requirement for graduation from an approved school of professional nursing to warrant an appointment as a Nurse who has completed an associated degree/entry level Nursing education program. Credit for foreign nursing education higher that associate degree/entry level requires a formal degree equivalency validation from a recognized equivalency evaluation accepted by VA such as International Consultants of Delaware (ICD).
Current, full, active, and unrestricted registration as a graduate professional nurse in a State, Territory or Commonwealth (i.e., Puerto Rico) of the United States, or the District of Columbia. Graduate Nurse Technician (GNT) Exception: Candidates who otherwise meet the basic education requirements, but do not possess the required licensure, may be appointed at the entry step of the grade and level applicable to the completed nursing education as a GNT on a 120‑day temporary appointment while actively pursuing licensure (may be extended up to two years on a case‑by‑case‑basis.)
NOTE: Grandfathering Provision – All persons currently employed in VHA in 0610 series and performing the duties as described in the qualification standard on the effective date of the standard (1/29/2024) are considered to have met all qualification requirements for the grade held including positive education and licensure/certification.
Preferred Experience: Minimum of seven years combined Case Management, Adult Med/Surg, Adult Acute Care, and/or Ambulatory Care experience preferred.
Physical Requirements: Heavy lifting, 45 pounds and over; Moderate carrying, 15‑44 pounds; Straight pulling 2.0 hours; Pushing 1.0 hours; Reaching above shoulder; Use of fingers; Both hands required; Walking 8.0 hours; Standing 6.0 hours; Kneeling 0.25 hours; Repeated bending 2.0 hours; Both legs required; Ability for rapid mental and muscular coordination simultaneously; Near vision correctable at 13″ to 16″ to Jaeger 1 to 4; Far vision correctable in one eye to 20/20 and to 20/40 in the other; Both eyes required; Depth perception; Ability to distinguish shades of colors; Hearing (aid may be permitted); Mental and emotional stability; Working with infectious patients.
Environmental Factors: Excessive noise, intermittent; Radiant energy; Electrical energy; Slippery or uneven walking surfaces; Unusual fatigue factors (prolonged sitting); Working with hands in water; Working closely with others; Working alone; Protracted or irregular hours of work; Irregular work hours; Wearing Aseptic mask.
Required Documents
Other (1)
Resume
SF-50 / Notification of Personnel Action
Cover Letter
DD‑214 / Statement of Service
Disability Letter (Schedule A)
Disability Letter (VA)
License
Professional Certification
Transcript
Resume Requirement: Your resume must include the following information: Job title, description of duties, beginning and ending date (month/year) of employment, and average hours worked per week; name of institution to include degree conferred date; and license state / expiration date.
Part‑Time Experience: Part‑time experience is creditable according to its relationship to a full‑time workweek. For example, if you are employed 20 hours per week, or on a half‑time basis, you would receive one full‑time workweek of credit for each two weeks of service.
How to Apply
To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
Click Submit My Answers to submit your application package.
NOTE: It is your responsibility to ensure your responses and appropriate documentation are submitted prior to the closing date.
Agency Contact Information
Elaina Robinson
Phone: 479‑502‑1586
Email: Elaina.Robinson@va.gov
Address: New Orleans VA Medical Center, 2400 Canal Street, New Orleans, LA 70119, US
Next Steps
Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referenced applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.
You may check the status of your application at any time by logging into your USAJobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.
Fair and Transparent
Equal Employment Opportunity (EEO) Policy
Financial suitability new employee probationary period
Privacy Act reasonable accommodation policy
Selective Service signature and false statements
Social security number request