NICU Discharge Planner
Coordinates enrollment of high-risk infants into Newborn Intensive Care Program according to the Arizona Department Health Services criteria; accepts referrals and identifies patients who meet criteria for case management. Coordinates Universal Hearing Screening Program for NICU patients. Assigns initial length of stay, following established formulas.
Minimum Qualifications
Education: Bachelor's degree in nursing or Associate's Degree in Nursing with five (5) years of nursing experience.
Experience: Two (2) years of nursing or case management experience.
Licensure or Certification: Current RN licensure permitting work in state of Arizona and basic life support (BLS) required. Some departments may also require current CPR instructor certification, Neonatal Resuscitation Provider (NRP) certification.
Knowledge, Skills and Abilities:
- Knowledge of direct patient care and critical care procedures and techniques, tools, and responses required to ensure optimal patient care.
- Refers appropriate cases for behavioral health/social work intervention based on CM BH standard of work.
- Skill in evaluating cases and determining appropriate care and status.
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
- Ability to write reports, business correspondence and collaborate with case management leadership on the creation and update of necessary standards of work.
- Ability to effectively present information and respond to inquiries or complaints from employees, patients and/or their representatives, and the general public.
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Ability to interpret specific instructions displayed within a flowchart or diagram format.
- Initiates and facilitates referrals through community partners to complete appropriate transition of care needs.
- Excellent interpersonal communication and negotiation skills.
- Strong analytical, data management and PC skills.
- Current working knowledge of discharge planning, utilization management, case management, performance improvement and managed care reimbursement.
- Understanding of pre-acute and post-acute venues of care and post-acute community resources.
- Strong organizational and time management skills, as evidenced by capacity to prioritize multiple tasks and role components.
- Ability to work independently and exercise sound judgment in interactions with physicians, payors, and patients and their families.
- Performs duties in a manner to promote quality patient care and customer service/satisfaction, while promoting safety, cost efficiency, and a commitment to the continuous quality improvement (CQI) process.
- Ensures safe care to patients adhering to policies, procedures, and standards, within budgetary specifications, including time management, supply management, productivity, and accuracy of practice.
Promotes individual professional growth and development by meeting requirements for mandatory/continuing education, skills competency, supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor, and resource to less experienced staff.