Ability to read, write and communicate in English; current registration as a Registered Nurse in the Commonwealth of Massachusetts; Bachelor of Science Degree in Nursing preferred, (external applicants); Certificate in Case Management or CPUM or specialty preferred; demonstrates competency with a minimum of 3 years acute care experience within the past 5 years with broad clinical experience in a hospital setting or case management. Demonstrate recent knowledge/experience within the past 4 years in Discharge Planning and Utilization review; working knowledge of InterQual, or equivalent system. Strong interpersonal and negotiation skills demonstrated by a positive attitude, pleasant, professional and cooperative demeanor, with patients, physicians, fellow employees, and insurance companies; excellent organization and time management skills; ability to work independently and effectively in a fast pace environment; ability to work productively in a stressful environment and effectively handle multiple projects and changing priorities; proficient computer skills with ability to utilize and integrate updated software systems into practice.