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What you need to know (Job Overview)
As a Regional Mass Care Manager, you will be responsible for regionwide mass care planning to ensure essential disaster services, including feeding, sheltering, household pets, distribution of emergency supplies and reunification, are available and delivered in a seamless fashion. You will work with volunteers to ensure that the communities you serve are ready to respond to disasters.
Join us in meeting the needs of continuous disaster response! Regional disaster employees are required to deploy to disaster relief operations outside of their region at a minimum of once a year. Deployments contribute to skill building, career development and exposure to different types of disasters. Allowances may be provided for personal circumstances and local response activity. Employees must meet all training and physical capacity requirements for deployment. This role is not eligible for relocation assistance.
Key Responsibilities Empower Volunteers : Lead and support a diverse volunteer team responsible for the implementation of volunteer-led disaster cycle services programming throughout the assigned geographic area, or functional activities throughout the region. Functional activities include mass care, response, community preparedness, recovery, and planning and readiness.
Lead the Program : Implement either disaster cycle services activities within assigned geographic area or specific functional activities within the region.
Mission Capacity Building : Develop and support disaster volunteers who are the primary workforce, and representative of the communities they serve, both culturally and linguistically. Cultivate and develop Disaster Leadership Volunteers, including volunteer partners, to meet specific responsibilities as part of their work in disaster readiness, preparedness, response, and recovery.
Engage Community : Lead and coordinate efforts in assigned geographic area to prepare and mobilize communities and engage partners with specific functional expertise and assets to prepare for, respond to, and recover from disasters and emergencies.
Manage in a Matrix : Build relationships and collaborate in the matrix management environment with internal partners, including employees and volunteers.
Know Your Communities : Act as the Red Cross disaster subject matter expert within assigned geographic area, to maximize Red Cross presence and community engagement and mobilization. Prospect and partner with organizations and leaders supporting frontline communities and community resiliency before, during and after disasters.
Ready to Respond : Initiate and coordinate disaster relief operations in assigned geographic area, or functional activities in the region in alignment with the Disaster Cycle Services Concept of Operations.
Minimum Qualifications Education: Bachelor’s degree required, or equivalent combination of education and related experience required.
Experience: Minimum 5 years of related experience with building, mobilizing, leading and developing volunteer teams to execute a social services program or service.
Travel: A current valid driver’s license and good driving record is required.
Required Skills And Abilities Excellent interpersonal, verbal, and written communication skills.
Demonstrated analytical and decision-making skills to interpret program trends, results, formulate recommendations, and develop creative processes for continuous program or service improvements.
Proven record of collaboration with diverse groups and individuals representing all demographics of the community, managing multiple priorities, facilitation, problem solving, marketing, leadership, and partnership management.
Intermediate level proficiency with Microsoft Office software, including Word, Excel, PowerPoint, and Outlook.
Ability to work outside of regular duty hours including nights and weekends.
Residency Requirements Chapter-based positions: Geographic Community Disaster employees are expected to work daily in their assigned geographic area to engage and mobilize communities and support volunteers.
Regional positions: Regional leadership and functional employees are expected to work daily within their region\'s geographic area to provide leadership and functional support, engage and mobilize communities, and support volunteers.
Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee must frequently lift and/or move up to 15 pounds and occasionally up to 30 pounds. Specific vision abilities required include close, distance, color, peripheral vision, depth perception and the ability to adjust focus. The work environment will consist of moderate noise. The employee must have the ability to sit at a computer terminal for an extended period of time.
Benefits For You Medical, Dental Vision plans
Health Spending Accounts & Flexible Spending Accounts
PTO: Starting at 15 days a year; based on FLSA status and tenure
Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
401K with 6% match
Paid Family Leave
Employee Assistance
Disability and Insurance: Short + Long Term
Service Awards and recognition
Equal Opportunity Employer: The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
For more information, visit redcross.org/volunteer today to learn about volunteer opportunities.