Quality Improvement Specialist – RN
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Job Title: Quality Improvement Specialist – RN
Req: 2025-1193
Location: Clinic Network
City State: Renton, WA
Department: Quality
Shift: Full Time
FTE: 1
Hours: 8:00 am – 4:30 pm (Monday – Friday, with flexibility)
Category: Professional
Salary Range: $104,383 – $156,575 /annual
Job Overview
Responsible for overseeing and enhancing the quality of care provided within the hospital for defined areas, populations, and/or clinical pathways. This role involves analyzing clinical processes, implementing quality improvement initiatives, and ensuring compliance with regulatory standards to enhance patient outcomes and safety. Serves as a consultant on the JTC, DOH, CMS, and other regulatory requirements.
Responsibilities
Develop, implement, and oversee quality projects aimed at improving patient care, reducing errors, and enhancing hospital operations.
Apply the IHI Model for Improvement to facilitate quality improvement teams.
Support and guide improvement teams through various stages of the project management life cycle, from planning to execution.
Assist physicians and managers in analyzing and interpreting data for decision‑making and performance improvement.
Lead or co‑lead committees focused on quality, patient safety, and operational efficiency.
Lead and participate in process redesign initiatives to streamline workflows.
Promote a culture of safety and continuous improvement throughout the organization.
Ensure compliance with healthcare regulations, accreditation standards, and internal policies through audits and assessments.
Abstract and collect data from electronic health records (EHR) to meet program monitoring requirements.
Develop data collection strategies based on research principles.
Analyze and interpret clinical data to assess performance metrics and trends.
Prepare and present detailed reports on quality improvement outcomes for hospital leadership and regulatory bodies.
Support the preparation and facilitation of regulatory and/or certification surveys.
Assist in the development and review of clinical practice policies, procedures, order sets, and protocols in compliance with regulatory standards.
Perform other duties as assigned to meet program needs, including staff training and organizational support.
Qualifications
Solid understanding of systems thinking, process management, and performance improvement.
Organizational and problem‑solving ability and skills.
Excellent facilitation skills, creating an environment that encourages open dialogue and collaborative problem‑solving.
Genuine connection with frontline staff, offering clear, concise information and supportive feedback.
Knowledge of group process, leadership skills, and ability to facilitate performance improvement teams.
Proficiency in application of performance improvement tools and methodologies, including aptitude for using QI data management software. Certifications or training in IHI Model for Improvement, Lean, Six Sigma, or Kaizen preferred.
Ability to prioritize and manage multiple demands and maintain confidentiality of sensitive information.
Knowledge of regulatory standards and interpretation including CMS, DOH, and TJC.
Ability to prepare effective oral and written reports and presentations to various groups including physicians, hospital leaders, and staff.
Proficiency in use of Windows® and MS Office Suites® applications particularly Word, Excel, Visio, and PowerPoint.
Aptitude for navigating quality‑related Internet sites and those of various data management vendors and support agencies.
Certified Professional in Healthcare Quality (CPHQ) preferred.