Overview We are seeking a dedicated and detail-oriented Quality Improvement Project Specialist to join our team at the Federally Qualified Health Center. The ideal candidate will be responsible for planning, implementing, and maintaining quality improvement initiatives, contributing to the enhancement of patient care, and ensuring compliance with regulatory standards. The Quality Improvement Project Specialist will work closely with the Quality Improvement team and other departments to drive continuous improvement in healthcare services and outcomes.
Essential Functions
Develop and implement comprehensive quality improvement plans and strategies in collaboration with the Quality Improvement team.
Conduct thorough analyses of current processes, procedures, and protocols to identify areas for improvement and ensure adherence to quality standards.
Collaborate with cross-functional teams to design, execute, and monitor quality improvement projects that align with the organization's strategic goals and initiatives.
Utilize data analysis tools and methodologies to assess the effectiveness of quality improvement interventions and provide regular reports and recommendations to the management team.
Ensure compliance with all regulatory requirements, standards, and guidelines related to healthcare quality and patient safety.
Provide support for the training and education of the staff members on quality improvement protocols, best practices, and relevant regulatory changes to promote a culture of continuous improvement and excellence in patient care.
Foster a collaborative and supportive work environment, promoting teamwork, effective communication, and the sharing of best practices among staff members.
Competencies
Adheres to the center/departmental policies, procedures, and regulations
Shows ability to prioritize responsibilities in order to achieve desired results in required time frame
Exhibits professional demeanor in tone of voice, appearance, and movement
Maintains a high standard of confidentiality regarding the patients, visitors, and co-workers
Demonstrates serious effort to improve job performance and strong interpersonal skills necessary to establish supportive, collegial relationships, and to interact effectively with administrative and clinical leadership, staff, clinical leads, and other healthcare professionals
Proves to have a highly self-motivated spirit and the ability to manage multiple projects simultaneously and adhere to work deadlines
Inspires trust and respect to be seen as someone who provides support and assistance
Shows excellent verbal and written communication skills
Demonstrates excellent presentation skill including ability to speak before large audiences and prepare and provide Power Point presentations
Work Environment
This position operates in a clinical and non-clinical setting.
Physical Demands
Light (requires lifting 20 lbs., with frequent carrying of up to 20 lbs.)
Position Type / Hours
Position Type/Expected Hours of Work: Full-time
Required Education and Experience
Enrolled in Northeastern University’s Co-Op program
Minimum of 6-12 months of experience in work related to public health, preferably in a healthcare or public health setting
Basic understanding of healthcare delivery systems, community health, and health disparities
Excellent communication and interpersonal skills, with the ability to engage diverse communities effectively
Basic knowledge in data analysis and reporting
Demonstrated ability to work collaboratively in a team environment and independently when necessary
Knowledge of relevant regulations and compliance requirements in healthcare outreach
Desired
Bilingual in a language common to population we serve
Demonstrated knowledge and use of quality improvement methodologies and tools (i.e., Lean/Six Sigma training)
Salary
The target salary for this role is $15 - $21 per hour.
EEO Statement
The Dimock Center values diversity and is committed to equal employment opportunity regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status protected by law.