Overview Prior Authorization Specialist - Full Time at Rendr. Join Rendr to apply for the Prior Authorization Specialist - Full Time role at Rendr.
Rendr is the leading primary care focused, multi-specialty medical group dedicated to serving the Asian community in New York City. We strive to provide world-class, value-based health care with kindness at more than 100 clinical offices throughout Brooklyn, Manhattan, Queens, Staten Island, and Nassau County.
Why Join Rendr?
Opportunities for professional growth and development.
Competitive salary and benefits package. (Salary is based on previous experience and years of service.)
Join a team that values employees, embraces diversity, and is committed to making a meaningful impact within our communities.
Benefits We Offer:
Medical, Dental, and Vision Insurance
401k with Company Match
Paid Time Off
Paid Holidays / Floating Holiday(s)
Commuter Benefits
Health Savings Account / Flexible Spending Account / Dependent Care Account
Annual Performance Bonus
Responsibilities Warmly greet and direct patients, vendors, and visitors as they enter the practice.
Schedule new appointments and coordinate follow up appointments.
Process insurance information to determine patient eligibility and collect copays accurately.
Check-in patients upon arrival and assist with completion of paperwork when needed.
Address questions specific to insurance benefits and coverage and escalate questions to Billing Team when appropriate.
Check/prepare lab or imaging reports.
Verify accuracy of patient information and make appropriate changes or updates in records.
Conduct follow-up reminder calls to patients when needed.
Answer phone calls and handle all inquiries in a prompt and professional manner.
Help patients in distress by responding to emergencies.
Handle sensitive and confidential patient data appropriately.
Other related duties as assigned by office manager.
Qualifications High school diploma or equivalent preferred.
Bilingual in English and Chinese required.
Excellent verbal, written, and interpersonal communication skills.
Strong sense of accountability.
Dedication to patient satisfaction and safety.
Adaptability and flexibility able to work in different offices.
Ability to work independently and in a team environment.
Strong organizational skills with ability to manage competing priorities.
EMR system familiarity preferred.
Rendr is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
We look forward to reviewing your application and exploring the possibility of you joining our team!
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