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Job Duties / Responsibilities
Obtain prior authorizations for imaging and procedures from appropriate payors.
Maintain ongoing tracking and appropriate documentation on prior authorizations to promote team awareness and ensure patient safety.
Ensure complete and accurate registration, including patient demographic and current insurance information.
Assemble information concerning patient's clinical background and referral needs. Per referral guidelines, provide appropriate clinical information to specialists.
Contact review organizations and insurance companies to ensure prior approval requirements are met. Present necessary medical information such as history, diagnosis and prognosis to maximize reimbursement to the hospital and physicians.
Review details and expectations about the prior authorization with patients as needed.
Ensure that prior authorizations are addressed in a timely manner.
Identify and utilize cultural and community resources. Establish and maintain relationships with identified service providers.
Abide by HIPAA and hospital policies & procedures.
Assist with referrals as needed.
Perform other duties as assigned.
Preferred Skills
Knowledge of prior authorization process for different services (radiology, pharmacology & laboratory services) and insurance providers (commercial, Medicare & Medicaid). Solid understanding of payer contractual requirements, experience with insurance verification, and familiarity with using insurance portals.
Previous clinical support experience (2 years) in a healthcare setting with basic knowledge of CPT & ICD 10 codes, working knowledge of anatomy, physiology & the disease process to effectively communicate medical necessity criteria for procedures ordered or to effectively appeal an adverse determination.
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Other
Industries
Hospitals and Health Care
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