* The Community Care Manager will use our current *Working to Reduce Admissions Program* (WRAP) model to work with patients accessing the emergency room at UVM Health- Elizabethtown Community Hospital and Ticonderoga Campus!* This is a hybrid role with work location divided between ECH/Ti Emergency Department, community, and remote (home) office.* This position is part time with 40 scheduled bi-weekly hours.* Strong knowledge of care management standards and evidence-based practices.* Experience in care coordination and managing complex patient populations.* Ability to assess and intervene in psychosocial, mental health, and chronic care situations.* Familiarity with Medicare, Medicaid, and insurance structures.* Excellent verbal and written communication.* Ability to build honest, trusting relationships with patients, families, and interdisciplinary teams.* Cultural competence and sensitivity to diverse populations.* Skilled in identifying Drivers of Utilization (DOU) and proposing alternative care plans.* Ability to assess risk, manage transitions of care, and coordinate community resources.* Data-driven decision-making and program evaluation.* Upholds organizational mission, values, and standards of excellence.* Maintains confidentiality and complies with regulatory requirements (e.g., HIPAA).* Demonstrates integrity, fairness, and commitment to continuous improvement.* Understanding of clinical guidelines, legal issues, and compliance standards.* Proficient in documentation and use of care management systems.* Maintains up-to-date knowledge of community and network resources.******BENEFITS:****** At UVMHN, we support our employees as passionately as we care for our patients. We offer a comprehensive, total compensation package that includes salary, health and wellness benefits, paid time off, and more.
#J-18808-Ljbffr