Direct Counsel is representing a successful personal injury firm based in Burbank, CA, known for delivering strong results and compassionate service to clients. Specializing in car accident claims, the firm is expanding its Pre-Litigation team and is seeking a skilled Personal Injury Case Manager to join its growing operation.
If you thrive in a fast-paced, supportive environment and want to be part of a passionate, high-performing team, this role could be your next big move. Full training is provided, but prior experience in personal injury law is required.
As a Personal Injury Case Manager, you’ll be the key liaison between clients, medical providers, and the legal team. You’ll ensure each case progresses efficiently and clients feel informed and cared for throughout the process.
Conduct in-depth client interviews to gather case facts and assess their needs
Create and execute tailored case management plans
Maintain accurate case files and updates in CASEpeer (or similar platforms)
Track case progress and make necessary adjustments to timelines or strategies
Coordinate client medical appointments and treatment schedules
Handle property damage claims from intake to resolution
Communicate regularly with clients, providing updates and answering questions
Experience:
At least 1 year in personal injury case management (preferred)
Familiarity with personal injury law and medical terminology
Tech Savvy: Experience with CASEpeer or Filevine is a plus
Languages: Bilingual in Spanish or Armenian (Preferred)
Skills:
Strong multitasking and organizational abilities
Professional and compassionate phone etiquette
Excellent client communication and follow-through
Note: This is a full-time, in-office position in Burbank, CA. Hybrid/remote work is not available.
Pay: $25.00 – $35.00 per hour
Schedule: Full-time | 40 hours/week | 8-hour shifts
Benefits:
401(k) with matching
Profit sharing
Health insurance
Paid time off, sick leave, and holidays
Free parking
Referral program and opportunities for advancement
Team-building events and a supportive, growth-focused culture
Join a firm where your work makes a real difference. Be the trusted voice that helps clients through some of their most difficult times—while building a meaningful, long-term legal career.
Apply now to be part of a firm that values your dedication, insight, and drive.