Personal Injury Case Manager

Personal Injury & Property Insurance Claims | Auto Accidents • Slip & Fall • Storm Damage | COO @ Suli & Martinez Law | Helping People Rebuild with…
Suli & Martinez Law is a boutique Florida firm dedicated to advocating for personal injury victims and delivering exceptional client service. Our culture is built on integrity, compassion, accountability, and excellence—and we’re seeking a Personal Injury Case Manager to play a vital role in helping our clients recover physically, emotionally, and financially after an accident.

This role is perfect for a motivated professional who thrives on organization, communication, and follow-through. You’ll be the bridge between our clients, their medical providers, and our attorneys—ensuring every case is built, documented, and prepared for a strong demand and resolution.

Responsibilities
Client & Treatment Management

Serve as the primary point of contact for clients throughout treatment—providing updates, empathy, and clear communication.

Coordinate and track all medical treatment, referrals, and diagnostics.

Ensure clients are attending appointments, completing care plans, and progressing toward maximum medical improvement (MMI).

Maintain organized case files and treatment logs in firm case management software (Clio or similar).

Medical Records & Documentation

Order, retrieve, and summarize medical records, bills, and radiology reports.

Review records for accuracy, completeness, and potential liens.

Prepare comprehensive medical summaries for demand packages and attorney review.

Follow up with medical providers and lienholders to confirm balances and account resolutions.

Demand & Case Building

Draft detailed, persuasive demand letters outlining liability, injuries, treatment summaries, and damages.

Collaborate with attorneys to identify documentation gaps and strengthen case value.

Track settlement negotiations and prepare closing documentation.

General Case Support

Maintain ongoing communication with clients, adjusters, and medical providers.

Update case progress in management software and report regularly to supervising attorney.

Assist with intake documentation, lien management, and insurance verification as needed.

Qualifications
Education & Credentials

Bachelor’s degree or equivalent experience in legal, medical, or insurance field preferred.

Paralegal certificate or FRP credential a plus.

Experience

1+ years of experience managing Florida personal injury cases (auto accidents, slip/trip & fall, negligent security, etc.).

Proven track record coordinating medical treatment and drafting demand packages.

Familiarity with Florida automobile insurance policies, PIP, and bodily injury claims.

Skills & Competencies

Exceptional drafting and written communication skills.

Strong organizational skills and attention to detail.

Excellent client service and relationship-building abilities.

Ability to manage multiple deadlines in a fast-paced environment.

Proficiency in Microsoft Office, OneDrive, and cloud-based case management software (Clio or Filevine preferred).

Why Join Suli & Martinez Law

Mission-Driven Culture: Be part of a firm that genuinely cares about clients and stands up for those who’ve been injured.

Growth & Development: Gain hands‑on experience in demand preparation, negotiations, and case valuation.

Supportive Team: Work in a values‑driven environment where compassion and excellence guide every interaction.

Competitive Compensation: Attractive salary, overtime opportunities, and benefits package aligned with your expertise.

To Apply
Please send your resume and a sample demand letter or relevant writing sample to be considered for this position.

#J-18808-Ljbffr