Overview The Patient & Community Clinical Educator – (PaCE) is responsible for providing ILD Therapeutic Area(s) disease state and product education and training to internal and external customers. This may include prescribing and non-prescribing healthcare stakeholders, patients, care partners, consumers, community organizations, and advocacy partners. The incumbent works closely with all functions of the Patient Excellence unit, especially with Access Solutions and Hub partners, to enhance the overall customer and patient experience. This role may engage with marketplace stakeholders prior to, at the time of launch and after product approval. This position will also support the design and development of TA educational resources, including disease state and management tools, healthcare provider resources, patient, care partner, community advocates, and consumer education materials and product programming.
Responsibilities Increases disease state and product knowledge to a variety of ILD marketplace stakeholders, which may include patients, HCPs (both prescribing and non-prescribing healthcare stakeholders), Advanced Practice Clinicians, the multi-disciplinary clinical team, non-traditional clinical support teams, extended support staff and community organizations
Plays a critical role in the support of marketplace stakeholders by educating on the complexities of treatment and potential for adverse events
Participates in customer engagements which may occur prior to, during and post product launch
Possessing expert knowledge, may support the design of tools and resources that enhance clinical management of ILD patients, as appropriate
Serves as an integrated educational resource for multidisciplinary support staff team members, and as a result, optimizes the delivery of holistic patient support in both academic and community settings
Through education, will support safe and responsible utilization of therapy as prescribed by the healthcare team
Educates patients and care partners using approved resources tailored to their unique needs and experiences
Offers educational support for prescribed medications and ongoing assistance to support patient engagement and therapy and connection to appropriate support services
Provides a compassionate, patient-centered, and empathetic experience virtually, at home, or in healthcare office settings
Identifies individual needs of patients and care partners, serving as a continuous resource for education, case management, and relevant resources throughout the treatment journey
May serve as an ongoing source of continuing education and support for internal partners and external customers
May aid Boehringer Ingelheim ILD training leads, marketing partners and leadership in designing, developing and conducting appropriate product and marketplace training
May assist in the identification, design, development, and delivery of ILD clinical educational programming, inclusive of slide kits, workbooks, and electronic media, and supports the review and approval process
Provides key insights and is a leader in the development and facilitation of educational resources on TA disease state and BI products
Performs all company business in accordance with all regulations (e.g., EEO, FDA, DEA, OSHA, PDMA, EPA, PhRMA, etc.) and company policy and procedures
Immediately reports noted/observed violations to management
Demonstrates high ethical and professional standards with all business contacts to maintain BI's excellent reputation within the medical and pharmaceutical community
Qualifications Bachelor’s degree required in Nursing or equivalent health care discipline such as Pharmacy. Graduate degree, such as NP or PA degree is a plus
Active clinical license required
A minimum of 3 or more years of successful combined clinical experience and/or pharmaceutical sales, clinical and/or community educator, or medical affairs experience (primary care, specialty care, institutional). Background in ILD, high- touch/complicated and rare/orphan disease states is preferred.
A minimum of 2 years experience in therapeutic area is required.
Excellent communications, objective setting, and influencing skills
Ability to travel in the US including overnight travel, approximately 50% (or more), depending on geography
Valid Driver’s License and acceptable driving record
Proficiency in Excel, Word, Outlook, and other relevant applications
Success operating within a matrixed setting and rapidly changing environment
Business acumen, Analytical skills, Learning and Adaptability
Demonstrated experience interpreting clinical data
To be considered for this position, candidates must reside within the territory of the position
Eligibility Requirements Must be legally authorized to work in the United States without restriction
Must be willing to take a drug test and post-offer physical (if required)
Must be 18 years of age or older
About Boehringer Ingelheim With us, you can develop your own path in a company with a culture that knows our differences are our strengths - and break new ground in the drive to make millions of lives better. Here, your development is our priority. Supporting you to build a career as part of a workplace that is independent, authentic and bold, while tackling challenging work in a respectful and friendly environment where everyone is valued and welcomed. Alongside, you have access to programs and groups that ensure your health and wellbeing are looked after. By being part of a team that is constantly innovating, you'll be helping to transform lives for generations. Want to learn more? Visit https://www.boehringer-ingelheim.com
Seniority level Mid-Senior level
Employment type Full-time
Job function Health Care Provider
Industries
Pharmaceutical Manufacturing
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