Patient Care Coordinator
We are seeking an experienced and professional Patient Care Coordinator to serve as the first point of contact for our patients and to ensure a seamless, high-quality experience throughout their visit. This role requires exceptional communication, organization, and customer service skills.
Responsibilities
- Greet and check in patients warmly and efficiently.
- Schedule appointments and manage the provider calendar.
- Verify insurance and handle billing inquiries with accuracy and discretion.
- Communicate treatment plans clearly and compassionately.
- Maintain accurate patient records and documentation.
- Coordinate with clinical staff to ensure smooth patient flow.
Requirements
- Prior experience in a dental front office (required).
- Knowledge of dental terminology, insurance verification, and scheduling software (e.g., Dentrix, Open Dental).
- Excellent verbal and written communication skills.
- Professional appearance, punctuality, and attention to detail.
- A patient-focused mindset with the ability to multitask under pressure.
What We Offer
- Competitive compensation.
- Health insurance, dental benefits, and paid time off.
- Professional, supportive environment.
- Opportunities for advancement and continued training.
Join our team and help deliver an exceptional patient experience every single day.