Patient Care Coordinator
Part-time, Nights, 7p-7a The Patient Care Coordinator (PCC) acts as the representative of hospital administration and management, focuses on coordinating, facilitating, and prioritizing the efforts of personnel and departments to promote effective and efficient quality patient outcomes. This position must be able to demonstrate the knowledge and skills necessary to provide care and service appropriate to the age of the patients served in his/her area.
Employment Type: Part Time, 24 hours every two weeks Schedule: 7pm-7:30am varied days
Requirements: Graduate of accredited Registered Nursing Program required, Current Michigan RN license (or completed by the end of orientation) required, Current BLS and ACLS for the Healthcare Provider (or completed within 60 days of hire) required
Operational Oversight
- Oversees operations of hospital to promote complete patient care delivery.
- Provides oversight and supervisory support to all departments.
- Visits all nursing units during shift to assess and evaluate nursing care activity and patients care.
- Recognizes and assists department managers and directors with staff evaluations.
- Conducts disciplinary action as necessary in compliance with hospital policy.
- Communicates significant events to appropriate department directors including life-changing events of employees.
Staffing
- Examines and revises shift by shift staffing of nursing units and other departments in collaboration with staffing schedulers.
- Gathers and assesses acuity data and soliciting staff input.
- Evaluates stated needs with budgeted hours and/or "affordables".
- Utilizes staff creatively to meet patient care needs in the most efficient and effective manner Recognizes when a patient care unit needs to be open or closed.
Emergency Management
- Manages hospital-wide emergencies such as fire, disaster, tornado, etc. as per policy and procedure.
- Coordinates Code Blue, Code Strong, Priority 1, Code Z (including Code Z Nuero) and Trauma Alert.
- Reports to Administrator-on-Call of significant events.
Patient Coordination
- Facilitates and coordinates the admission of patients to appropriate service lines.
- Coordinates bed placement from Emergency Department and Surgical areas.
- Obtains the assistance of clergy, interpreters and Department of Care Management.
- Evaluates the need to provide permission for treatment of minors or emergent cases in which the patient is unable to provide consent for treatment.
Clinical Nursing Support
- Serves as clinical nursing resource person to nursing staff and other clinical personnel.
- Performs and assists with selected patient care activities as appropriate.
- Provides personnel with the resources and coaching necessary for them to perform unfamiliar procedures.
- Assists in the clinical orientation of personnel.
Public Relations
- Demonstrates positive public relations and supports administration within the hospital and community.
- Clarifies hospital policies and procedures to staff, patients, patients families, physicians and the community.
- Provides information and support to families/significant others as needed to cope with current crisis of illness of the patient.
- Releases appropriate information to the media.
Holland Hospital is an Equal Opportunity Employer, please see our EEO policy