Job Description
Works under the general direction of a physician or his/her designee, utilizing communication and management skills to coordinate seamless care delivery for patients in a surgical or non‑surgical setting. Acts as a patient advocate to ensure the patient’s access to health care during their entry into and through the services of the clinic.
Required Qualifications
1 year of experience in a medical/healthcare setting or two years in a customer service role.
Prior experience providing a high level of customer service in a fast‑paced environment, including handling confidential data with discretion.
Preferred Qualifications
Electronic Medical Records (EMR) experience.
Why Join Providence
Our best‑in‑class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you so you can focus on delivering our mission of improving the health and wellbeing of each patient we serve.
About Providence
At Providence, our strength lies in the promise of “Know me, care for me, ease my way.” Working in our organization means that, regardless of your role, we walk alongside you in your career, supporting you so you can support others. We provide best‑in‑class benefits and foster an inclusive workplace where diversity is valued and everyone is heard and respected.
About The Team
Providence Swedish is the largest not‑for‑profit health care system in the greater Puget Sound area. It is comprised of eight hospital campuses (Ballard, Edmonds, Everett, Centralia, Cherry Hill, First Hill, Issaquah, and Olympia); emergency rooms and specialty centers in Redmond and the Mill Creek area in Everett; and Providence Swedish Medical Group, a network of 190+ primary care and specialty care locations throughout the Puget Sound. We are dedicated to improving the wellbeing of rural and urban communities by expanding access to quality health care for all.
Equal Opportunity Employer Statement
Providence is proud to be an Equal Opportunity Employer. We are committed to ensuring that every workforce member works in an environment free from unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran status, religion, age, creed, national origin, sexual identity or expression, marital status, genetic information, or any other basis prohibited by local, state, or federal law. Diversity makes us stronger, and we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.
Job Details
Requisition ID: 396957
Company: Swedish Jobs
Job Category: Patient Access
Job Function: Revenue Cycle
Job Schedule: Full time
Job Shift: Day
Career Track: Admin Support
Department: 3908 PULMONOLOGY WA SEATTLE
Address: WA Seattle 515 Minor Ave
Work Location: Swedish First Hill 515 Minor—Seattle
Workplace Type: On‑site
Compensation
Pay Range: $24.26 - $37.11
Additional compensation may be available, such as shift differentials, standby/on‑call, overtime, premiums, extra shift incentives, or bonus opportunities.
Benefits
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, paid parental leave, vacations, holidays, health issues, voluntary benefits, well‑being resources, and more. Learn more at providence.jobs/benefits.
Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.