Patient Care Coordinator (Medical Assistant)
Full-Time | San Diego/ Sorrento Valley Office + Local Senior Living Communities
Schedule: Monday–Friday, 8:00 AM–5:00 PM (one-hour lunch)
Compensation: $25–$28/hour based on experience
We are a geriatric mobile medical practice that provides primary care to seniors in their homes and senior living communities across San Diego. We are looking for a Patient Care Coordinator who is a Certified Medical Assistant (MA) and who brings compassion, organization, and strong communication to their work.
This role is primarily office-based. We do not see patients in the office—our providers visit patients in their homes and senior living communities. Your main work will be coordinating care by phone, fax, and EMR. 1–2 days per week , you will go onsite to one of our partnered senior living communities to support the provider. On those days, you will help greet and coordinate patients, communicate with nursing staff, follow up on orders, and ensure residents receive timely care.
Key Responsibilities:
Care Coordination & Scheduling
Maintain and organize provider schedules to ensure full and efficient visit days
Schedule new and follow‑up appointments across multiple senior living communities
Register new patients and verify insurance and demographic information
Process medication refills, lab and imaging orders, referrals, and physician messages
Track lab and imaging results, confirm completion, and follow up for provider review
Communication & Patient/Family Support
Communicate provider recommendations clearly and supportively
Serve as a steady point of contact to help patients and families understand care plans
Maintain ongoing check‑ins with high‑risk patients to prevent care gaps
Answer and triage phone calls from patients, families, community staff, and providers
Care Transitions & Follow‑Up
Track patients during hospital and skilled nursing stays
Notify and support families during transitions
Support next steps to ensure safe discharge to home or assisted living
Schedule post‑hospital follow‑up visits and assist in arranging home health and other services
Onsite Clinic Support (1–2 Days/Week)
Work onsite at partner senior living communities to support the provider and residents
Greet patients, review needs with nursing staff, follow up on orders and care plans
Represent the company in a warm, professional, service‑based manner
Build positive relationships with community staff and residents
Documentation & EMR
Work efficiently in the EMR to document communication and update patient records
Maintain accurate patient lists, care coordination notes, and follow‑up tasks
Epic experience is a bonus, but not required (we will train)
Required Skills & Qualities
Certified/Registered Medical Assistant (MA)
Kind, patient, and comfortable working with seniors and family caregivers
Clear, calm communicator—especially when situations are emotional or complex
Organized and reliable with strong follow‑through
Able to adjust plans throughout the day without losing focus
Curious, willing to learn, willing to ask questions
Able to build trust with patients, families, and community staff
Experience
1+ years in a medical office preferred
Experience in senior living community or mobile medical setting is a bonus
Experience coordinating care or managing multiple patient workflows is helpful
Experience in senior living communities or with geriatric patients is a strong plus
Epic EHR experience is a bonus
Compensation & Schedule
$25–$28/hour depending on experience
Monday–Friday, 8 AM–5 PM
Office‑based most days; onsite community support 1–2 days weekly
PTO and Sick Time
Health & Dental Benefits
Supportive and collaborative team environment
If you are motivated by steady patient support, meaningful communication, and helping seniors receive thoughtful care, we would love to meet you.
To Apply:
Please send your resume and a short message about why this role feels like the right fit.