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Patient Care Coordinator II (Medical Assistant), Neurology Clinic SNHC – Full Time, Days (08HR)

Stanford Health Care
Full-time
On-site
Palo Alto, California, United States
Overview 1.0 FTEFull timeDay - 08 HourR2551133Onsite107088001 Neurology Clinic SNHCAllied HealthPALO ALTO, 213 Quarry Rd, California
If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered.
This is a Stanford Health Care job.
What you will do Key responsibilities include but are not limited to:
Clinical Expertise Development: Undertake work in assigned areas to develop the necessary expertise within a given specialty area or clinic.
Record Keeping and Protocol Compliance: Complete disability paperwork, maintain temperature logs, follow assigned protocols, and ensure workplace safety and infection prevention within the role's scope.
Patient Care: Perform patient care duties, including measuring vital signs, weight, height, rooming, drawing labs, assisting providers with medication reconciliation, and other special departmental tasks such as EKG, ear lavage, etc.
Clinical Administration: Handle check-in/out, virtual rooming for providers, vaccine administration, point-of-care testing, and specimen collection.
Clinic Maintenance: Manage weekly clinic preparation, clinic area stocking, medication, and supply ordering, and ensure timely completion of work assignments.
Communication and Coordination: Handle patient phone calls, prescription refills, and clinic support operations, manage CRM/In-Basket, and serve as a liaison between the provider, the patient, and the staff.
Education Qualifications High School Diploma or GED equivalent AND one of the following: (1) Certificate of completion or official transcript from a medical assisting program (2) Completion of medical assistant training by a licensed physician or podiatrist (3) Certification as medical assistant through a Medical Board of California – approved medical assistant certifying organization
Experience Qualifications At least one year of overall experience (Including external experience) Required
Preferred Knowledge, Skills and Abilities Knowledge of and ability to use and apply medical terminology in performing duties
Knowledge of coding and billing regulations
Knowledge of computer systems and software used in the functional area
Ability to speak and write effectively at a level appropriate for the job
Ability to solve problems and identify solutions
Ability to demonstrate customer service skills in interactions with all patients, families and staff, including high volume and stressful situations
Ability to work independently as well as an integral part of the patient care team
Ability to follow instructions and standard operating procedures
Familiarity with home health, practice care coordination, clinical care skills
Ability to demonstrate business communication skills including clear writing, grammar and concise clinical reports
Ability to learn and update clinical knowledge regularly through HealthStream classes, continuing education and other trainings
Ability to learn and understand population health concepts and practices; inventory methods; motivation learning; customer relationships service concepts and practices
Licenses and Certifications Current American Heart Association Certification for Basic Life Support for Healthcare Providers required
Equal Opportunity Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including employment. SHC does not discriminate on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, disability, or the perception of any of the above. People of all genders and ethnicities, including veterans and people with disabilities, are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and job requirements.
Base Pay Scale: Generally starting at $33.22 - $37.39 per hour
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.

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