Patient Care Coordinator

Professional PT, a leading provider of physical, occupational, and hand therapy in the Northeast, is seeking a dedicated and compassionate individual to join our team as a Patient Care Coordinator. As a Patient Care Coordinator, you will be the first point of contact for our patients and play a vital role in providing exceptional customer service and ensuring a positive patient experience.

Compensation

Base pay range: $35,360.00/yr - $43,680.00/yr

Hourly rate: $17.00 - $21.00 per hour (based on experience and qualifications)

Responsibilities

Greet patients

Answer phones

Schedule patient appointments

Complete new patient registration and data entry

Discuss insurance benefits, authorization requirements, and payment responsibilities

Collect patient balances (copay/deductible/coinsurance)

Perform standard day-to-day clinical administrative responsibilities

Requirements

High school diploma or equivalent

Prior experience in a customer service or administrative role, preferably in a healthcare setting

Excellent interpersonal and communication skills

Strong attention to detail and organizational skills

Ability to multitask, prioritize tasks, and work in a fast-paced environment

Proficient in computer skills and ability to learn new software systems

Benefits

Monthly performance bonus

Medical, dental, vision insurance

Life insurance

401(k)

Employee assistance programEmployee discounts

Employee referral program

Paid time off (PTO)

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