Patient Care Coordinator

Medical Office Administrative Assistant

Job Information

Date Opened: 04/14/2025

Job Type: Full time

Industry: Medical

Salary: $20-$22/hr depending on experience

City: Parker

State/Province: Colorado

Country: United States

Zip/Postal Code: 80134

Job Description

Summary/Objective

• Greet and check-in patients upon arrival, clean up and tidy up of the office.
• Schedule and confirm patient appointments
• Collect and update patient information in the electronic medical records system
• Answer phone calls and respond to patient inquiries
• Coordinate referrals to specialists and follow-up appointments
• Assist with insurance verification and billing processes
• Maintain cleanliness and organization of the office area
• Provide administrative support to healthcare providers

Essential Functions

• Open and set up the clinic each day to ensure a smooth start.
• Answer phone calls, schedule appointments, and assist patients with inquiries.
• Collect copays, and process payments.
• Call patients for appointment reminders, follow-ups, and rescheduling as needed.
• Communicate with pharmacies to process medication requests and resolve issues.
• Assist providers with administrative tasks, including documentation and patient coordination.
• Maintain a clean and organized workspace, including taking out trash and restocking supplies.
• Provide a welcoming and supportive environment for patients and staff.
• Cheerful personality

Requirements

Required Education and Experience

• One to three years.
• High school diploma or equivalent.
• Proficiency in office administration tasks.
• Experience working in a medical or mental health.
• Knowledge of mental health terminology and procedures.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Attention to detail and accuracy in data entry and record keeping.
• Ability to handle sensitive patient information with confidentiality (HIPAA privacy rights).

Preferred Education & Experience

• One to three years.
• Associates degree.

Benefits

• PTO
• Medical, dental, and vision
• Holidays (Christmas Eve and New Years Eve observed as paid holidays as well)
• Paid Staff Day out. Entire practice closed to go out for fun with all staff in all 5 locations