Overview Our office, Union Square Endodontics, is seeking a Patient Care Coordinator to join our busy specialty practice. We are looking for a talented and pleasant patient care coordinator to handle all administrative and front office duties to provide an exceptional experience to all patients and visitors.
Here is what you need to know about the role, our team and why we could be the right next step in your career.
Your Responsibilities You will be responsible for making a positive and lasting first impression. The ideal candidate should bridge the gap between customer obsession and clerical management. You should be able to deal with complaints and give accurate information. The goal is to make guests and visitors feel comfortable and valued while during their visit which means the following:
Welcoming patients to the dental office
Maintaining accurate patient records
Answering all incoming calls and redirecting them or keeping messages
Check, sort and forward emails
Keep updated records and files
Keep front desk tidy and presentable with all necessary material (pens, forms, paper, etc.)
As an essential member of our office, you will also help to facilitate/coordinate other office responsibilities as needed.
Your Background You are a resourceful Patient Care Coordinator that strives to ensure patients receive the experience they deserve. You're a team player that is adaptable to new and challenging tasks. You’re an enthusiastic, passionate and collaborative problem-solver who is always proactively striving for excellence. You also have the following:
1 year of proven experience as front desk representative, agent or relevant position
Familiarity with office machines (e.g., fax, printer, etc.)
Strong communication and people skills
Good organizational and multi-tasking abilities
Problem-solving skills
A high school diploma
Desires to help your patients
If this sounds like you, you will fit right in with the team!
Why You Should Join Our Team A career with us is a chance to work with everyone involved in the future of specialty dental care. Dental Assistants, Sterilization Technicians, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results.
We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives—at home, at work and everywhere in between.
Benefits & Perks BCBS High Deductible & PPO Medical insurance Options
VSP Vision Coverage
Complimentary Life Insurance Policy
Short-term & Long-Term Disability
Pet Insurance Coverage
401(k)
Identity Theft Protection
Legal Services Package
Hospital/Accident/Critical Care Coverage
Paid Time Off
Diverse and Inclusive Work Environment
Strong culture of honesty and teamwork
We believe in transparency through the talent acquisition process and support our team members to make the best decision for themselves and their families.
Compensation Position Base Pay Range: $22 - $28 USD
Employer Information & Compliance Specialty1 Partners is the direct employer of non-clinical employees only. For clinical employees, the applicable practice entity listed above is the employer. Specialty1 Partners and its affiliates are equal-opportunity employers. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to race, color, religion, sex, national origin, disability, or any other protected characteristic in accordance with applicable law.
E-Verify and privacy notices: Specialty1 Partners participates in the federal E-Verify program. Information regarding privacy policy and data handling is available at the company website. By submitting your application you agree to receive text messages as part of the application process. Standard message and data rates may apply.
Equal Opportunity & Voluntary Self-Identification We are a federal contractor or subcontractor. Completion of voluntary self-identification forms is optional and will not affect hiring decisions. If you choose to respond, information is confidential and used for compliance reporting. For more details about VEVRAA and disability disclosure, refer to the company policy and applicable government guidance.