Medical Case Manager - Workers' Compensation Founded in 2022, ForzaCare is a purpose-driven organization that helps injured individuals recover faster and return to work safely through coordinated, clinically appropriate care. Forza means "strength," representing the power of our team, and Care reflects our compassion for those we serve. ForzaCare is part of Ethos Risk Services, a leading national provider of investigative and risk mitigation solutions.
Job Summary As a Field Medical Case Manager at ForzaCare, you help injured workers navigate their recovery and return to work. You act as the central point of coordination, connecting the injured worker, medical providers, employers, and insurance carriers to ensure timely, transparent, and effective care management. This role is ideal for licensed nurses or certified rehabilitation counselors, with prior workers' compensation experience strongly preferred.
Key Responsibilities Coordinate care between medical providers, employers, insurance carriers, and injured workers.
Attend appointments with the injured workers, including visits to employers and work sites.
Develop, document, and monitor individualized recovery goals and return-to-work plans.
Provide consistent communication and detailed progress reports to clients and stakeholders.
Ensure all case management work meets or exceeds customer and compliance requirements.
Build and maintain strong relationships with clients, providers, and internal team members.
Qualifications Active Registered Nurse (RN) or Certified Rehabilitation Counselor (CRC) license with associated college degree required.
Additional certifications such as CCM, CIRS, or other case management credentials preferred.
Must comply with all state-specific licensure and certification requirements.
Prior experience in workers' compensation case management strongly preferred.
Valid driver's license, reliable transportation, and auto insurance with ability to travel to appointments.
Skills & Attributes Motivated – take pride in exceeding goals and continuously improving.
Organized – manage a fast‑paced workload and multiple priorities with ease.
Collaborative – communicate clearly and work well with diverse teams and stakeholders.
Committed – uphold ForzaCare's mission to deliver high‑quality, compassionate care and comply with all safety, ethical, and professional standards.
ForzaCare is an equal opportunity employer that does not discriminate on the basis of religious creed, sex, national origin, race, veteran status, disability, age, marital status, color or sexual orientation or any other characteristic.