Master Case Manager - Sussex
Location: Sussex County, Laurel, Delaware
Full Time
Pay Rate: $29.76 per hour
Monday through Friday 9am to 5pm, with flexibility for evenings and weekends
Job Summary:
As a Master Case Manager, you will be responsible for providing comprehensive case management services to individuals and families in need. You will assess client needs, develop personalized care plans, coordinate services, and advocate on behalf of your clients to ensure they receive the resources and support they require.
Key Responsibilities:
- Conduct comprehensive assessments to identify client needs and develop tailored case management plans
- Coordinate and monitor the delivery of services, including medical, mental health, housing, and social support
- Advocate for clients to secure necessary benefits, resources, and accommodations
- Maintain detailed case records and documentation to track client progress
- Collaborate with a multidisciplinary team of professionals to provide holistic support
- Continuously evaluate and adjust case management plans to meet evolving client needs
- Provide crisis intervention and emergency assistance as needed
Qualifications:
- Bachelor's degree in social work, human services, or a related field
- Minimum of 5 years of experience in case management, preferably in a government or social services setting
- Demonstrated expertise in assessing client needs, developing care plans, and coordinating services
- Strong communication, problem-solving, and conflict resolution skills
- Proficiency in case management software and data tracking systems
- Ability to work effectively in a team environment and with diverse populations
- Certification as a Certified Case Manager (CCM) or similar credential is preferred