Life Coach - Independent Living Case Manager
Necco has an opportunity for a career as Independent Living Case Manager/Life Coach. This role will work with young adults in an effort to successfully transition them to adulthood and become productive members of society. The position will involve working with clients in office, community, employment, and/or school settings. It adds value by equipping young adults with the services, supports, and resources needed to achieve independence.
Candidate Profile
A happy warrior who thrives on leading from the front with strategic thinking, solid communication, decision making that delivers results, problem-solving, financial stewardship, and collaboration. Ridiculously passionate about the company’s success, growth, and program quality.
Responsibilities
Placement/Intake/Assessment
Participate in the referral matching process for young adults in an independent setting
Shop for and prepare apartments for intake (this includes obtaining leases, ordering and assembling furniture, shopping for basic apartment necessities, cleaning and making apartments presentable for clients).
Facilitate and develop each young adult’s Initial Treatment Plan and Comprehensive Treatment Plan
Facilitate and/or ensure completion of appropriate assessments, i.e. Biopsychosocial, Independent Living, Diagnostic, etc.
Ensure initial legal documentation is obtained prior to placement or service delivery
Ensure that appropriate safety plans are developed during intake
Ongoing Treatment/Discharge
Develop and facilitate each consumer’s Individualized Treatment Plan (ITP)
Assist the young adult with the implementation, tracking, and monitoring of the Comprehensive Treatment Plan
Meet and/or exceed all state and licensure regulations regarding contact with the clients on your caseload
Serve as liaison between Necco and placement agency and all necessary community resource entities
Provide and/or assist with transportation as needed
Complete monthly apartment inspections and enter and follow up with any work orders to ensure completion
Participate in service meetings which may include community support representatives, state worker, outpatient clinician, school system, and other invested parties
Establish relationships with school and education personnel to ensure the young adult is meeting education goals/requirements
Provide ongoing training and support to young adults as it relates to independence
Monitor and review documentation to ensure that it meets all state, licensure, and accreditation requirements
Maintain confidentiality as outlined in policy
Crisis Prevention/Management
Participate in weekly rotating “on-call” schedule to provide on-call advisory and support to young adults
Document and report any on-call activities and follow up with direct supervisor
Effectively manage crisis situations in a timely manner, including on site or face to face intervention if necessary
Report to supervisor or to designated authorities any instances of non-compliance with Necco, apartment guidelines, regulatory rules/policies, police contact/involvement, and/or reports of abuse or suspected abuse, neglect, or suicidal ideations
Ensure all critical incidents are staffed with supervisor and entered into the Electronic Health Record within established timeframes
Data Entry
Complete and submit Medicaid documentation if applicable and as appropriate
Ensure complete and accurate data is entered into the Electronic Health Record in accordance with state rules and regulations and company protocol, i.e., contact notes, academic supports, medical information, etc.
Team Responsibilities
Attend and participate in self-directed daily huddles/weekly tactical/monthly strategic meetings and activities
Perform other duties and responsibilities as assigned by immediate supervisor
Participate in achieving our mission: We Build Futures
Participate in the performance quality improvement process and execute any assigned tasks related to the process
Ensure that all employee-related documents are current and up to date for your employee personnel file
Corporate Citizen
Practice ruthless pragmatism
Engage in peer-to-peer feedback
Know and live the Necco Corporate Culture Principles
Embody the three essential virtues of humble, hungry, and smart
Drive your Individual Performance Scorecard
Adhere to and contribute to the Necco meeting structure
Position Qualifications
21 years of age
Current LSW or LPC or bachelor’s degree in a human services-related field and a minimum of 2 years’ experience working with young adults with emotional or behavioral problems
Valid Driver’s License
Limited Liability Auto Insurance Coverage of 100/300/100
Organizational, and Written/Oral Communications skills
Must have the skills necessary to navigate and execute several software’s (i.e. Microsoft offices, Databases, Electronic Health Records, Dashboards, etc.)
Successful completion of all required Criminal Background checks and drug screenings per state and company regulations
Physical demands of the role: requiring apartment set up; which may require lifting or carrying materials and assembling furniture items e.g., tables, chairs, end tables, etc.
Ability to lift and carry supplies and/or equipment, up to 50 lbs.
Ability to adhere to scheduled and unplanned deadlines
Willingness to travel and attend training
Successful completion of all required training pertaining to job
At Necco, we value diversity and are committed to creating an inclusive and equitable work environment. We embrace individuals of diverse backgrounds, experiences, and perspectives. We believe that a diverse team fosters innovation and creativity, and we actively seek candidates from all races, ethnicities, religions, genders, sexual orientations, abilities, and ages to join our organization. We are dedicated to providing equal opportunities for employment and advancement to all qualified individuals, and we encourage applicants of all backgrounds to apply.
Job Details
Seniority level: Entry level
Employment type: Full-time
Job function: Consulting, Information Technology, and Sales