Overview Job Description - IT Manager - Informatics (251717)
Organization: College of Dentistry
Job Location: College of Dentistry campus
Schedule: Full-time
Work Schedule: Monday-Friday
Work Type: Onsite
Salary Range: Commensurate with education and experience
Benefits Provided: Yes
Required Attachments: Resume
Responsibilities Supervises and leads employees to include but not limited to hiring, training, coaching, mentoring, evaluating performance, disciplining, and terminating.
Recommends budget for personnel, materials, and equipment.
Develops and implements strategies for proactive customer support and continual process improvement to ensure the consistent, efficient, and effective resolution of any customer support issues that arise.
Provides expertise in process improvement and quality management topics.
Creates and defines metrics and key performance indicators.
Identifies and communicates organization successes and progress of projects, process improvement or change management initiatives.
Lead collaborative and innovative thinking activities that will result in process improvement.
Develops, implements, and maintains the IT Service Management System.
Performs related duties as assigned to successfully fulfill the functions of the position.
Qualifications Required education: Bachelor's Degree, AND:
36 months in management, leadership, or project experience.
Equivalency/Substitution: Will accept 48 months related experience in lieu of the Bachelor's degree for a total of 84 months of experience.
Skills:
Advanced knowledge of business software and hardware
Ability to supervise staff and communicate directions and expectations effectively
Ability to read and understand complex written materials
Must be detail oriented for accuracy of data and information
Ability to communicate verbally and in writing
Ability to evaluate projects/programs and produce reports
Ability to handle stress and finish projects in a timely manner
Proficient in Microsoft Office Suite (Excel, Word, Outlook)
Ability to work independently and with interdepartmental teams
Working Conditions Physical: Sit for prolonged periods.
Communicate effectively and listens.
Ability to engage in repetitive motion.
Environmental: Standard office environment.
Department Preferences Prior experience leading an application support team desired. Candidates with either well-rounded IT skills or those with specific electronic health record support experience are preferred.
Supervision Lead a staff of 3-5 computer professionals in the administration of the electronic health record systems.
Why You Belong at the University of Oklahoma The University of Oklahoma values our community's unique talents, perspectives, and experiences. At OU, we aspire to harness our innovation, creativity, and collaboration for the advancement of people everywhere. You Belong Here!
Equal Employment Opportunity Statement The University, in compliance with all applicable federal and state laws and regulations, does not discriminate on the basis of race, color, national origin, sex, sexual orientation, marital status, genetic information, gender identity/expression (consistent with applicable law), age (40 or older), religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes but is not limited to admissions, employment, housing, financial aid, and educational services.
Hiring contingent upon a Background Check? : Yes
Special Indications: None
Job Posting Job Posting: Oct 16, 2025
Job Description Help Required Attachments
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