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Job Title: Intake Specialist
FLSA: Non-Exempt
Supervisor: Outpatient Supervisor
Here at Community House Mental Health Agency, we strive to provide a supportive family atmosphere in Seattle and King County for people with severe and persistent mental illness. Each person who walks through our door has a unique story, and we believe that everyone deserves to feel welcomed and valued.
The CHMHA Outpatient Team has fantastic opportunities open for an Intake Specialist.
Our Intake Specialist will be responsible for performing the clinical intakes. They will gather all required clinical, financial, and demographic information to complete intake paperwork and coordinate immediate treatment needs of the client to ensure continuity between intake and service provision.
At Community House, we value a strong work-life balance and aim to provide the best support for our workers. As a CHMHA employee, you will have access to a range of unique benefits, such as company-paid medical/dental/vision/disability insurance, a 403B retirement plan with employer match, continuing education credit, a personal unlimited ORCA card, and an employee assistance program with financial, mental, and legal assistance.
Responsibilities
Gather all required clinical, financial and demographic information to complete intake paperwork
Maintain awareness/knowledge of paperwork/procedure changes related to intake
Maintains collaborative working relationships with other staff and departments, specifically, Medical Services, MIS and Billing
Completes WAC satisfactory paperwork accurately and in a timely manner
Fulfills WAC training requirements on an annual basis
Provide immediate crisis intervention and resolution as needed
Visually supervise medication distribution as necessary
Promotes a safe, calm and secure environment with supportive care and family-driven services that promote recovery and wellness
Demonstrates respect for consumer rights and maintains confidentiality per Agency policy
Demonstrates a commitment to cultural competence
Promotes a safe, calm and secure environment with supportive care and family-driven services that promote recovery and wellness
Maintains records in accordance with Agency, County and State guidelines
Maintain resident and staff confidentiality at all times
Other duties as assigned
Requirements
Current First Aid/CPR certification
Master’s level MHP status required with a minimum of one year’s experience providing direct services to the identified populations (Seriously and Persistently Mentally Ill adults)
Agency Affiliated Counselor Registration must be obtained within 60 days of hire in absence of a license
Demonstrated diagnosis and accurate assessment skills, including mental status exams, lethality and level of functioning
Knowledge of King County Mental Health System, specifically, Mental Prepaid Health Plan, Tier System and Medical Necessity Criteria
Demonstrated knowledge of psychotropic medications and ability to assess need for emergency medication
Ability to work non-traditional schedule as required for supporting clients at their housing site
Ability to perform duties outlined in description within reasonable accommodation
ACKNOWLEDGEMENT STATEMENT
Bysubmittingthis application, I acknowledge that I have read this job description and understand what is expected of me in this position.
Seniority level Seniority level Entry level
Employment type Employment type Other
Job function Job function Other
Industries Non-profit Organizations
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