Job Overview Innovations Waiver - Care Manager -Mid State
Trillium Health Resources
Pay & Location Pay Plan Title: Care Manager
Working Title: Innovations Waiver - Care Manager
Cost Center: 8500/Plan Based Care Management
FLSA Status: Non-Exempt
Posting Salary Range: $54,106 - $68,173
Office Location: Remote within Trillium's Mid State Region (eligible counties listed in requirements)
About Trillium Health Resources Trillium is a Tailored Plan and Managed Care Organization (MCO) serving 46 counties across North Carolina. We manage services for individuals with serious mental health needs, substance use disorders, traumatic brain injuries, and intellectual/developmental disabilities. Our mission is to help individuals and families build strong foundations for healthy, fulfilling lives.
Why Work for Us A collaborative, mission‑driven work environment
Competitive benefits and work‑from‑home options for most positions
Opportunities for professional growth in a diverse, inclusive culture
Every day, our work changes lives – from children thriving through early intervention to adults living independently and contributing to their communities.
What We're Looking For The Innovations Waiver Care Manager is responsible for providing complex care coordination and monitoring to members having a primary Intellectual or Developmental Disability, which may include secondary mental health or substance abuse, and/or complex medical/physical health needs. This position requires a dynamic, proactive approach to assessment, monitoring, and complex coordination of care, to ensure quality support and consistent adherence to waiver requirements. The Innovations Waiver Care Manager assists with integrated care management through multi‑disciplinary collaboration and referrals. The primary focus is on members who have Intellectual Developmental Disability, serving children, adolescents, and adults.
On a Typical Day, You Might Utilize person‑centered planning methods/strategies to gather information, to learn the members supported and to adequately address specific needs.
Provide education and support to members in learning about and exercising rights and responsibilities.
Consistently complete discovery activities (information gathering and assessment) as a component of the planning process.
Ensure that members/legally responsible people are informed of services available (all types of Medicaid and state‑funded services), service options available, processes, natural and community services.
Assist members/legally responsible people in choosing service providers, ensuring objectivity in the process.
Additional Details Seniority Level: Entry level
Employment Type: Full‑time
Job Function: Health Care Provider
Industries: Insurance