With a legacy that spans over 150 years, Bon Secours is a network that is dedicated to providing excellent care through exceptional people. At every level, everyone on our teams has embraced the call to provide compassionate care. Here, you can work with others who share common values and use your skills to help extend care to all of our communities.
Living in the Richmond area is a necessity to successfully meet the needs of this position. The role is expected to come onsite to the assigned hospital. The number of days per week or bi‑weekly schedule will vary according to the needs of the hospital.
Reports To: Sys Dir Clinical Technology Innovation & Care Delivery or Sys Dir Evidence Based Clinical Documentation & Workflow Design
Number of Direct Reports: 0
Primary Function / General Purpose of the Position
The Informatics Nurse Specialist coordinates and monitors the analysis, design, implementation, evaluation, and maintenance of clinical informatics applications and projects within the assigned site or patient population service line. The role provides a functional I&T link between technical and clinical staff and plans and designs learning experiences using expertise in communities of practice to deliver a variety of training interventions.
Essential Job Functions
Provides site or population specific support by monitoring informatics issues or problems and moving to the appropriate system informatics workgroup or taskforce.
Creates the strategy to support direct care nurses, unit leadership, site and market leadership, Nursing Professional Development Specialist, Clinical Preceptors, Super Users, and other members of the clinical team in gaining and maintaining competency in use of clinical information, technology, and communication systems.
Leads the synthesis of data, information, and knowledge to clarify informatics issues or problems; analyzes multiple approaches and solutions, develops a recommended informatics solution, and manages the process for implementing the solution.
Collaborates with Program Manager(s), Clinical Education, and I&T Training Team in the development of curriculum and other resource materials; provides education and training for current and new customers.
Provides leadership, coaching, and mentoring to a subordinate group.
Develops and performs competency assessments related to clinician use of information systems, documents findings; designs and delivers targeted education, training, and remediation in collaboration with I&T Training Team and Clinical Education; evaluates effectiveness of interventions.
Manages complex issues and problems, and refers only the most complex issues to higher‑level staff.
Develops methods, techniques, and evaluation criteria for obtaining clinical information system performance improvement results; considers factors related to safety, effectiveness, costs, and impact to patient care when problem‑solving.
Collaborates with I&T Electronic Health Record (EHR) Training Team on the development of communication and training about future system changes, seasonal releases, and planned downtime for clinical customers.
Employs methods, techniques, and evaluation criteria for obtaining clinical information system performance improvement results; considers factors related to safety, effectiveness, costs, and impact to patient care when problem‑solving.
This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job‑related duties as required by their supervisor, subject to reasonable accommodation.
Licensing / Certification
Current RN License in the state in which they are working or covered by compact (required).
ANCC (American Nursing Credentialing Center) Nursing Informatics, CPHIMS (Certified Professional Healthcare Information Management Systems), or other healthcare‑related licenses or certification (preferred).
Education
Master, Science Nursing or Informatics (required).
Master’s in Information Systems, Business Administration, or closely related field (preferred).
Work Experience
2 years’ experience in a clinical setting (required).
Credentialed Epic Trainer or Analyst (preferred).
Skills
Microsoft Office Suite
Database Management
Epic
Enthusiasm and optimism
Adaptability
Willingness to learn
Complex Problem solving
Active listening
Teamwork
Effective communication
Informatics
Leadership
Data analysis
Gathering information
Collaboration
Education and training
Benefits
Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
Paid time off, parental and FMLA leave, short‑ and long‑term disability, backup care for children and elders
Tuition assistance, professional development and continuing education support
Benefits may vary based on the market and employment status.
Equal Employment Opportunity Statement
All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status and will not be discriminated against on the basis of disability. If you would like to view a copy of the affirmative action plan or policy statement for Bon Secours – Youngstown, Ohio or Bon Secours – Franklin, Virginia, Petersburg, Virginia or Emporia, Virginia, which are affirmative action and equal opportunity employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com.