Case Manager - Cairn Program (Full-Time)
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Job Information
FULLTIME
Description
Mission: The Link works with youth and young families to overcome the impacts of poverty and social injustice. Our 23 programs provide supportive housing, intensive case management services, and skills development to youth at risk of or experiencing homelessness, sex trafficking and/or involvement in the juvenile justice system. The Link prides itself on its innovative, youth-centered, strengths-based programming for youth and families as well as programs that are co‑designed, implemented and overseen by youth.
Hiring Salary Range: $23.13-$26.00/hour based on qualifications
Job Type: Full‑Time, Non‑Exempt
Location: Apple Valley, MN
Hours/Days: Mon–Fri, 9:00–5:00
Note: This position requires driving. Candidates must have a valid driver’s license, a safe and reliable vehicle, successfully clear a criminal and motor vehicle background check, and maintain personal insurance at the levels of $100,000 Bodily Injury/Per Person and $300,000 Bodily Injury/Per Accident. Job offer is contingent on having these requirements.
BASIC FUNCTION
Cairn Housing provides permanent supportive housing across the suburban metro, including Anoka, Washington, Dakota, Scott and Carver counties. The program provides scattered site housing for youth between the ages of 18 and 24 who are experiencing homelessness. Cairn Housing is active in our commitment of supporting young people in successfully maintaining stable housing.
Case managers provide a variety of assessments and evaluations and work with a case load of 12 participants to develop Individual Service Plans and strategies for ensuring housing stability and progress toward goals. Cairn prioritizes youth who meet the HUD chronic homelessness standard and have a documented disability. Case Manager will monitor and provide resources, referrals, advocacy, and independent living skills instruction. The case manager engages participants in case management and supportive services offered through weekly home visits with young people. Participants identify and select the services and goals that are important to maintaining their housing and wellness.
Essential Functions
Case Management and Youth Advocacy
Provides case management services to clients with a focus on housing stability
Supports clients in identifying needs for their health, wellness, and education
Conducts assessments with client to determine barriers, resource needs and other factors related to case planning
Provides services and makes referrals to community resources when necessary
Supports residents in setting and pursuing goals
Acts as advocate/liaison between client/landlord relationships
Assists clients in living independently
Acts as an advocate/liaison with other service providers
Maintains consistent home visits with clients
Provides necessary transportation for clients as availability allows
Administrative Responsibilities
Keep updated records of all interactions with clients and any other contacts made on their behalf
Provide ongoing monitoring and reporting of residents’ progressMaintain and support clients in their subsidy allocation
Maintain and support clients in all benefits paperwork and documentation; systems navigation
General Responsibilities
Preserve the integrity of the program and agency
Demonstrate commitment to The Link’s mission and vision, and values of equity, diversity and inclusion
Support the overall growth of the agency
Maintain positive and healthy relationship with co‑workers and other related parties
Assist where needed as a team player
Create a safe, respectful, and healthy atmosphere and environment where everyone can grow and learn
Participate in special projects as necessary
Attend all meetings and trainings as required
Maintain positive and professional interactions with clients, co‑workers, and all parties involved
All other duties as assigned
Requirements
Knowledge, Skills, and Abilities
Knowledge of child welfare systems, general and other public and federal assistance programs, and other community resources
High level of attention to detail
Desire to continuously learn for personal and professional growth
High level of personal and professional integrity, including ability to protect and maintain confidentiality
Ability to work effectively with and relate to diverse populations
Excellent verbal and written communication skills, especially for client advocacy
Ability to work independently
Demonstrated ability to efficiently organize, coordinate, track and complete multiple tasks as well as adjust to changing priorities
Computer application proficiency, including Microsoft Outlook, Word, Excel, and PowerPoint
Ability to be flexible in scheduling
Clean driving record and ability to pass a criminal and driving background check
Access to reliable vehicle and ability to maintain good driving record and insurance levels as directed by The Link, to fulfill job duties that require travel into the community
Consistent, regular attendance is a must
Qualifications
1–2 years’ experience working with youth experiencing homelessness
BA degree in related field preferred
Experience in working with clients who have been homeless and have other housing barriers
Experience in completing assessments
Experience in creating goal or treatment plans
Computer application proficiency, including Microsoft Outlook, Word, Excel, PowerPoint
Completion and satisfactory results of a pre‑employment criminal background, Department of Human Services, and motor vehicle history screening
Working Conditions
The employee is regularly required to talk or hear
The employee is frequently required to use manual dexterity for use of objects, tools or controls as well as visual acuity
The employee is required to stand, walk, sit, climb or balance, and stoop, kneel, crouch or crawl
The employee must lift and/or move up to 20 pounds
The employee is required to drive a personal vehicle
Work environment for this position includes offices, common spaces, residential homes and community spaces with a low to moderate noise level
Benefits
The Link offers benefits to eligible employees such as medical, dental (The Link covers 100% of the premiums), vision, a generous 401k with employer match, over 2 weeks of PTO in your first year, birthday PTO, two days of volunteer PTO, 11 paid holidays/holiday pay, and more!
Compensation Philosophy
As outlined in our Compensation Philosophy, The Link believes strongly in pay equity and transparency, and wages that lead our field for similar roles. To that end, The Link will ensure all new hires are offered the highest wage they are eligible to receive within the position’s hiring range based on their years of relevant professional experience, lived experience, and relevant degrees and licensures. The Link has a “no negotiation policy,” which means candidates should not have to negotiate their way to a fair wage for their skills and experience and will automatically be given the highest wage they are eligible for based on their qualifications.
Other
The Link is an Equal Employment Opportunity employer. The Link complies with laws relating to discrimination against qualified applicants and employees in hiring or in any decision affecting job status or pay, based on race, color, creed, religion, national origin, sex, gender identity, marital status, disability, familial status, covered veteran status, public assistance status, membership in a local commission, sexual orientation, age, genetic information, or other applicable protected classes.
NOTE: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.