Overview Housing Case Manager role at OUR SPOT KC. This position works with LGBTQ+ clients in the Lion House Program to support them in eliminating barriers, acquiring necessary documentation, and providing accountability for goals set by clients/residents. The Housing Case Manager attends all necessary meetings and completes the required documentation for services provided.
Responsibilities and Duties Provide housing case management services to all residents of the Lion House Program, using the strengths-based case management approach.
Maintain documentation of all services provided.
Work with interdisciplinary teams, when necessary, to provide the best services possible to Residents.
Connect Residents with supportive services and resources, providing a warm hand-off when possible.
Interact with Residents, Clients and other professionals in a respectful and professional manner.
Maintain appropriate boundaries with Residents and Clients.
Meet with clients at least weekly, with phone/text/email in between meetings.
Attend all required meetings.
Work collaboratively with Our Spot KC and Lion House staff to provide Clients, Residents and community members with the best possible services and programs.
Complete necessary paperwork and documentation accurately and in a timely manner.
Other duties as assigned.
Qualifications Must be fully vaccinated against COVID-19 by the first day of employment.
High School Diploma or equivalent.
Experience with operating systems (Windows or MacOS), Office suites (MS or G Suite), presentation software (PowerPoint or similar), Social Media (Twitter, Facebook, Instagram, etc.) and other case management software as needed.
Be driven, self-starter, accountable, organized, and compassionate.
Ideal candidates will have experience in working with LGBTQ+ populations, have worked previously in social services and/or housing sectors.
Ability to provide direct services to clients, de-escalation, and conflict resolution skills.
Must have a valid driver's license and reliable access to transportation.
Ability to work with a variety of personalities.
Benefits Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Professional development assistance
Vision insurance
Schedule 8 hour shift
Day shift
License/Certification Driver\'s License (Required)
Work Location In person