Home Care Manager/Administrator assumes management responsibility for the fiscal and operational activities of the home care agency and is responsible for long-term planning, organizing, directing, and staffing of the Agency.
Home Care Manager/Administrator plans and develops new programs, recruits, and interviews management personnel, and establishes procedures for measuring quality care and organizational performance.
Reporting Relationship
Reports to the governing body
Responsibilities/Activities
Has the authority to manage Agency business affairs and general operations.
Ensure the Agency complies with all relevant federal, state, and local laws.
Supervise the development of Agency policies and procedures that support its purpose and goals while adhering to industry standards and established regulations.
Be familiar with, and maintain Agency rules, policies, and procedures.
Familiarize all employees, including those on contract, with Agency rules, policies, and procedures.
Liaise with federal, state, and private organizations on behalf of the Agency.
Maintain written service agreements, including financial arrangements, with other service providers for relevant services required to meet client needs.
Devise short-term and long-term program development and modification plans.
Identify critical issues that may affect the Agency.
Delegate and organize Agency functions and define employee accountability requirements.
Maintain a current organizational chart to show lines of authority.
Provide leadership and consultation to management personnel.
Hold regular management and staff meetings to ensure efficient operations and communication to and from all levels of the Agency.
Recruit, select, hire, and provide initial orientation to all new employees.
Ensure qualified employees are hired, in accordance with job descriptions.
Oversee a continuous in-service training program and competent supervision to improve employee efficiency and client care.
Submit an annual operating budget to the Governing Body and monitor financial operations on an ongoing basis.
Complete, maintain, and submit reports and records to the Governing Body on a regular and as-needed basis.
Develop and maintain capital expenditure plans. Conduct informal and formal performance appraisals on management personnel upon completion of probation, annually and on an as-needed basis.
Perform other duties as requested by the governing body.
Designate, in writing, a qualified employee to act in their absence.
Required Knowledge
Knowledge of health care policies.
Knowledge of medical ethics.
Knowledge of quality assurance techniques.
Knowledge of written and verbal communication techniques.
Knowledge of effective teamwork techniques.
Knowledge of personnel management techniques.
Knowledge of negotiating techniques.
Knowledge of interpersonal sensitivity techniques.
Knowledge of leadership techniques.
Knowledge of management planning techniques.
Knowledge of analytical reasoning techniques.
Knowledge of problem-solving techniques.
Knowledge of decision-making techniques.
Knowledge of time management techniques.
Knowledge of stress management techniques.
Knowledge of prioritizing techniques.
Required Skills/Abilities
Ability to budget.
Ability to perform long-range planning.
Ability to demonstrate effective interpersonal relations..
Ability to effectively communicate orally and in writing.
Ability to gain respect and cooperation.
Ability to inspire and motivate subordinates.
Ability to direct work groups toward a common goal.
Ability to oversee the work of subordinates.
Ability to plan and organize work.
Ability to resolve conflict.
Ability to administer policies and implement procedures.
Ability to utilize funds, employees, and equipment.
Ability to provide opportunities/guidance for employee development.
Ability to identify problems and determine effective solutions.
Ability to apply reason and logic to identify strengths and weaknesses of possible solutions.
Ability to work independently and in cooperation with others.
Ability to provide advice and consultation to others.