Overview The Health Informatics Specialist II will actively participate in the utilization of the EHR system (NextGen) for all CentroMed Clinics, including planning, implementation, training and maintenance of all EHR endeavors
Develops in depth knowledge of the system capabilities, applications and processes to function effectively as an educator and troubleshooter for system users.
Responsibilities Provides EHR documentation expertise and provides training when deemed necessary
Ensures clinical documentation protocols developed are being utilized and actively participate in improvement efforts
Participates in the development of health informatics protocols
Assists in Meaningful Use endeavors
Provides telephonic troubleshooting guidance during operational hours
Participates in testing of system upgrades and processes
Troubleshoots end users concerns and provides guidance on improvement
Works closely with the EHR team in the assurance of documentation requirements
Assist the EHR team in configuration, and customization and testing of all systems which are integrated into the EHR
Participates in the agency’s CPI Program
Understands and upholds CentroMed’s mission and values relating to ethics, integrity, safety, corporate responsibility and objectives
Actively participates in maintaining high levels of excellent customer service internally and externally
Abides by all policies and procedures set forth by CentroMed
Ensure the protection and security of all personal, confidential and identifiable information in a professional and responsible manner and carry out all measures to prevent unauthorized disclosures. Demonstrating and maintaining the standards and requirements of the Health Insurance Portability and Accountability Act (HIPAA).
Assists in training new employees in performing their job duties as requested.
Performs all duties in conformance to appropriate safety and security standards.
Performs other duties assigned.
Work must be performed on-site as designated
Qualifications Education: High School diploma or equivalent; MA or LVN, RHIT certified or certification in related field OR
Minimum of two years’ experience in informatics, workflow analysis, training
Experience: NextGen/EHR experience
Other: Bilingual/Bicultural (preferred)
Physical Requirements Must be able to perform the essential functions of the position.
Must be able to deliver excellent customer service, externally and internally
Must be able to meet the attendance requirements of the position.
Work must be performed at designated on-site location(s)
Must not pose a threat to the health or safety of other individuals in the workplace.
Physical ability to lift up to 20 pounds unassisted.