Family Service Care Coordinator

CCAP Mission Statement - To empower all people and communities, challenged by poverty as well as social and cultural barriers, through advocacy, education, and access to high quality health and human services.

JOB SUMMARY:

To provide case management and care coordination services to children, adolescents and families.

WORK SCHEDULE DEMANDS:

• This is a full-time, 35 hours per week.
• Due to the nature of the job, this individual must be flexible with their schedule to accommodate the client population.
• May be required to work at any CCAP location.

REQUIRED QUALIFICATIONS:

• Bachelor's Degree in related field
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and /or ability required.
• Must have demonstrated case management skills and experience
• Knowledge of child development, emergency intervention methods, family dynamics, health and mental healthcare systems; or equivalent combination of education and experience.
• Case management certificate or other certification required by program or willingness to obtain certification.
• TB Test
• Valid Driver's License and proof of liability insurance
• Transportation
• Must have excellent oral and writing skills.
• Bilingual Spanish, preferred.

Key Responsibilities:

• To conduct comprehensive assessments on assigned clients on caseload.
• To develop a service plan with clients in accordance with provisions stated within the specific case management program.
• To provide community, school, and home visitation to clients on caseload.
• To provide instruction in adult daily living skills including behavior management, stress management and parenting.
• To complete emergency funding, housing, utility assistance, medical and state benefits and other appropriate applications for clients as needed.
• To conduct individual, family and team meetings per program requirements.
• Maintain current and accurate record keeping for client files in accordance with standards of particular case management program, Medicaid, and accreditation where applicable.
• To utilize computer database systems to maintain appropriate information on clients, per program and agency requirements.
• To complete all paperwork associated with maintaining current client statistics.
• To attend regular supervision with Program Coordinator and/or clinical supervisor in an individual and/or group setting.
• Ensure standards of care are met and in compliance with JCAHO, Medicaid, third party payers and state licensing requirements.
• To complete all paperwork required for data generation in a timely fashion as determined by Program Coordinator.
• Ensure Doric Center services function efficiently and are customer friendly.
• Collaborate with other CCAP programs and administration to ensure coordination of efforts and resources and the smooth implementation of services.
• Maintain productivity levels, which are determined by Coordinator and are in compliance with both program and CCAP standards.
• Attend program-related meetings as appropriate.
• Attend and participate in all CCAP public relations activities as appropriate.
• Attend training and development sessions
• Other duties as assigned

OTHER ABILITIES:

• Ability to read and interpret documents such as incident, psychosocial and medical reports.
• Ability to write routine case management narratives, reports and correspondence.
• Ability to speak effectively before groups and consumers, representatives of other agencies or CCAP employees.
• Ability to operate and maintain control of an automobile and/or passenger van.
• Ability to type on word processor and/or computer.
• Ability to solve practical problems and deal with a variety of concrete variable in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written and oral form.

Our Benefits

Our comprehensive benefits package includes 403(b), health insurance, vision and dental insurance, flexible spending accounts, health reimbursement accounts, tuition reimbursement up to $1,000 annually, an Employee Assistance Program, generous vacation, sick and personal days, and up to 13 paid holidays for all eligible employees. Some benefits are included for part-time employees.

CCAP strives to cultivate and sustain a workforce devoted to providing compassionate and respectful care to all patients and clients. We are an Equal Opportunity Employer, committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, marital status, familial status, military status, or any other characteristic protected by federal, state, or local law. This applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotions, terminations, layoff, recall, transfer, leaves of absence, compensation, and training.