Job Information
Title: Director of Clinical Informatics
Department: Clinical Informatics
Status: Salaried
Position Classification/Category: Administration
Location: Corporate Office-Customer Care Center/Shannon Bradley
Reports To: Chief Quality Officer
Direct Reports: Clinical Informatics Manager, Health Information Management Manager
Summary of Position
The Clinical Informatics Director directs Kintegra’s clinical informatics and health information management departments. The director designs and implements the organization’s clinical systems and data to improve patient care and operational results, establishes initiatives to improve systems or integrate new systems, stays up to date with new trends and technology, strategizes and optimizes processes for records processing and release of information in accordance with federal and state laws, communicates and collaborates with senior management and other departments to ensure organizational initiatives and strategies align with broader goals, creates functional strategies and objectives to support functional infrastructure (e.g., budgets, policies, and procedures).
Minimum Qualifications and Required Skills
A minimum of seven (7) years’ experience in Nursing or related experience.
A minimum of five (5) years’ experience in Management/Leadership.
Experience working with Outpatient Primary Care Practices.
Comprehensive understanding of healthcare operations and project management.
Strong critical thinking, communication, and organizational skills.
Ability to lead system-wide projects across multidisciplinary teams.
Education
Master’s in nursing (Nursing Informatics Preferred), Health Information Management or Computer Science related field.
Professional Licensure/Certification
RN
Key Responsibilities
Leads change management efforts as it relates to workflows and documentation to optimize staff productivity and efficiency, quality improvement, population health, and finances.
Lead the enterprise standardization of documentation ensuring that clinical and workflow needs are met and all regulatory and enterprise corporate initiatives are appropriately considered in the design and content of the documentation for all applicable clinical platforms (e.g., EPIC, Dentrix, etc.).
Lead collaboration with leaders and end user representatives to define solutions that address the needs of clinicians and support staff.
Develop consistent processes to monitor usage, obtain end user feedback, and identify opportunities for continued improvement in standard content and applied use of clinical systems.
Collaborates as an integral and active contributor to the planning, design, development, integration, implementation, and evaluation of clinical technology applications with internal and external partners.
Evaluates organizational compliance regarding the regulation and expectations of requirements with all Federal, State, local government, and private industry mandates.
Continuously improves the value of information by ensuring that data and content are accurate, reliable, up-to-date, consistent, and meaningful to end users by conducting audits of structured and unstructured data accuracy, errors, and corrections/amendments.
Ensures that protected health information is available only to authorized users.
Oversees the collection, analysis, distribution, storage, and destruction of health information and ensures quality.
Serves as a resource to staff regarding specific skill demonstration, promotion of knowledge and communications.
Achieves and maintains departmental compliance with all relevant legal and regulatory standards and expectations.
Maintains knowledge of current trends and developments.
Develops and evaluates departmental annual budget.
Manages direct reports to include, but not limited to interviewing, hiring, training, developing goals and expectations, conducting performance reviews, salary administration, corrective actions, and terminations.
Implements system strategies to improve and/or maintain positive department culture and engagement in alignment with Kintegra’s core values.
Maintains, supports, and encourages others with their professional development.
Conducts education and training to teams as needed.
Performs other duties as assigned.
Kintegra Health Core Requirements
Patient First – An approach to care that holds primary the well-being and desires of the patient.
Build not Blame – Focusing first on finding fault with the process rather than the person.
Integrity and Honesty – F ostering an acceptance of openness, honesty, and fairness in words, deeds and the use of organizational resources judiciously for both internal and external customers.
Cooperation and Flexibility – Related to an internal belief that we function as part of an interdependent team with only shared gains or losses thereby committed to assisting whenever possible beyond the prerequisite job description.
Culturally Sensitive – Always working toward increasing one’s ability to understand, communicate with, effectively interact, and care for people across cultures, while having an acute awareness of one’s own culture.
Our Goals
To provide continuing comprehensive and accessible primary care services to individuals and families of all economic levels within Gaston County.
To provide primary care services to meet the physical as well as social health needs of individuals and families, promoting health maintenance, providing timely diagnostics, treatment and referral services.
To emphasize preventive care through patient and community education to help individuals become aware and responsible for their own health behaviors.
To employ an interdisciplinary team approach in collaboration with other community providers to provide a continuum of appropriate patient/family‑oriented care in a cost‑effective manner.