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Department Clinical Care Coordinator

NorthShore University HealthSystem
Full-time
On-site
Evanston, Illinois, United States
Hourly Pay Range
$24.86 - $37.29 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Position Highlights

Position: Department Clinical Care Coordinator

Location: Evanston, IL

Full Time/Part Time: Full Time

Hours: Monday-Friday 7:30am-5:00pm

Required Travel

Yes

What You Will Do

Manage day to day clinical operations and unit workflow/throughput

Handle routine calls, support patient scheduling, and manage the physician's Clinical and OR schedules

Positively contributing to safety outcomes and promoting high quality patient experience

Inputting referrals and communicating with patients and the precertification staff regarding status

Act as the primary point of contact for departmental inquiries and provide exceptional customer service to all stakeholders

Take responsibility for scheduling complex appointments, meetings, and conference calls for department members and department heads

Template management and on call schedule management in conjunction with Practice Manager

Lead and support department‑specific projects and initiatives, conducting research, data analysis, and providing presentations to department leadership

Manage office supplies and equipment, including ordering, maintaining adequate stock levels, and tracking budgets and expenses

Contribute to the development, implementation, and monitoring of administrative strategies and policies, under the guidance of the department head

Would assume direct patient care if necessary

What You Will Need

Education: Bachelor's Degree

Certification: Registered Nurse License Preferred

Experience:

Minimum of 3 years' experience in appropriate clinical setting required

The ability and self‑assurance to be assertive and innovative when collaborating with physicians and the interdisciplinary team

The organizational skills to manage daily operations, coordinate multiple projects simultaneously, prioritize work according to timelines and monitor outcomes and actions

The organizational and decision‑making skills necessary to work independently and anticipate, prioritize, follow through, and effectively manage time and resources

Positively contributing to safety outcomes and promoting high quality patient experience

Guide and direct a team of care‑givers in providing high quality care, while ensuring patient is scheduled correctly through review of recommendation and diagnosis

Benefits

Career Pathways to Promote Professional Growth and Development

Various Medical, Dental, Pet and Vision options

Tuition Reimbursement

Free Parking

Wellness Program Savings Plan

Health Savings Account Options

Retirement Options with Company Match

Paid Time Off and Holiday Pay

Community Involvement Opportunities

EEO Statement
EOE: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.

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