Overview
South Central Behavioral Health Clinic – Jamestown, ND – Continuous Quality Improvement Manager
Be part of the solution to the behavioral health crisis. As a team member for the ND Department of Health & Human Services, you will help ensure the most vulnerable have access to a high-quality healthcare system in which prevention works, treatment is effective, and people recover.
Responsibilities
The Continuous Quality Improvement Manager (CQIM) is an integral member of the Southeast BHC Leadership Team.
Monitor clinical and operational data, maintain knowledge of regional and statewide policies and procedures, and ensure compliance with Council on Accreditation (COA) accreditation, state licensing, and certification standards.
Focus on coordinated care and the use of evidence-based practices.
Assist the BHC Leadership Team with rapid change cycles to address identified deficits.
Qualifications
Bachelor\'s degree and two years of related work experience in quality management, project management, or data analysis. Additional work experience may substitute for the degree on a year-for-year basis.
Preferred certifications include Certified Professional in Healthcare Quality (CPHQ), Project Management Professional (PMP) or equivalent, Lean Six Sigma Green Belt (or higher), Prosci Change Management, or other related credentials.
Demonstrated experience applying Model for Improvement, Implementation Science, or Agile Implementation frameworks in healthcare, behavioral health, or government programs.
Familiarity with federal and state health reporting requirements, outcome measurement frameworks, and program accountability systems.
Clinical experience strongly preferred (e.g., LPC, LMSW/LCSW, Psychologist, Nurse, or other behavioral health professional with experience in care delivery, compliance, or quality improvement).
Non-clinical experience in behavioral healthcare administration, clinic operations, hospital quality, or health system performance improvement will also be considered and valued.
This position requires a valid driver\'s license and successful completion of the assigned defensive driving course during new-hire orientation.
About HHS
ND HHS strives to make North Dakota the healthiest state in the nation by reinforcing the foundations of well-being: physical, economic, and behavioral. Services are delivered as close to home as possible with a focus on dignity and respect.
The keys to delivery are the 2,800+ ND HHS team members and more than $6 billion in funding from nearly 200 federal, state, and special sources.
Location
This is an onsite position. However, a hybrid model could be used on a case-by-case basis.
About Team ND
"Far and away the best prize life offers is the chance to work hard at work worth doing." - Theodore Roosevelt
More than 7,500 talented, hard-working people across 63 agencies have come together as Team North Dakota. We are driven to succeed through gratitude, humility, curiosity and courage. Our purpose is to empower people, improve lives, and inspire success. Join us in being legendary.
Total Rewards
The State of North Dakota is committed to providing team members with a strong and competitive rewards package that supports your health and your family.
Consider a new position on Team ND? Use our Total Rewards Calculator to estimate how your current position stacks up.
Application Procedures
Your resume should include information to demonstrate how you meet the minimum qualifications as posted. If the Department\'s Human Resource Division is unable to determine that you meet the minimum qualifications, credit will not be given. All application material must be received on or before the closing date by 11:59 PM Central Standard Time (CST).
Applicants must be legally authorized to work in the United States. The Department of Health & Human Services does not offer or provide sponsorships.
This employer participates in E-Verify. Please visit the following website for additional information: https://www.hhs.nd.gov/careers/e-verify
A copy of your qualifying degrees transcript and any applicable certifications or licensures must be provided at the time of an interview.
For more information about the position or if you need an accommodation, please contact Andrew Berkey at berkeyandrew@nd.gov or at 701-253-6465.
Employing Unit: ND HHS - South Central Behavioral Health Clinic
Telephone Number: 701-253-6300
TTY Number: ND Relay Service 1-800-366-6888 (text); 1-800-366-6889 (voice)
If you are experiencing technical difficulties with the Application Process or uploading attachments, please contact recruiter@nd.gov or (701)328-3290.
Equal Employment Opportunity
The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the North Dakota Human Rights Act.
As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. Sect. 23-12-10.